Receptionist at Britam

Provide front desk support at Britam by delivering friendly, efficient customer service and    creating a warm and welcoming atmosphere for all Britam guests,  with the key aim of retaining and attracting new customers.
Main Responsibilities of the Job

•     Attending to tenants and visitors
•     Provide general support at the property management office
•     Assist the Property Manager in preparing all correspondence and documentation
•     Receiving and directing visitors to appropriately
•     Answer, screen and direct incoming calls
•     Schedule appointments for guests
•     Address inquiries from customers,tenants and staff
•     Maintain the reception area tidy
•     Receive, sort and assign mails and deliveries to appropriate destinations
•     Monitor visitor access and maintain security awareness

Qualifications, Knowledge and Skills

Diploma in Business Administration
3 years’ experience in a similar role
Experience in busy Property Management office will be an added advantage

    Core Competencies

•     Communications Skills
•     Building Relationships
•     Focuses on the Customers