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SMEP-Branch Managers



P.O. Box 64063-00620, NAIROBI,

Tel: 020 2055761, 3572799, 2673327/8, Cell: 0711 606900


SMEP Microfinance Bank Limited is a dynamic Christian based Bank regulated by the Central Bank of Kenya, whose Mission is “To empower our customers through provision of market driven financial solutions”, with over 40 outlets across the country.

We are inviting applications from interested and suitably qualified candidates who are passionate about transforming lives in the society, to fill the position of:

1) BRANCH MANAGERS: – HR/07/02/17

The successful candidate will be responsible for steering the Branch into high level performance through proper supervision, people management and enforcing a customer centric culture at the Branch.


. Take the leadership role at the Branch and mentor the Branch staff towards the achievement of the Banks’ Mission, Vision and the 2016-2020 Strategic Objectives.
. Ensure the Branch attains the set targets in the following parameters; High standards of Customer Service, Customer Retention, Deposits, Healthy Loan Portfolio.
. Develop and maintain critical relationships at the Branch to enhance business Development
. Oversee the branch growth in Low cost Deposits and number of customers which fully funds the loan book.
. Enhance relationships with SME’s, High Net worth Individuals, Churches and Institutions to grow business.
. Ensure the Loans to deposit Ratio is maintained as per strategy
. Maintain a healthy balance of deposits portfolio on Church, SME, and Retail and Corporate deposits.
. Implement strategies on penetration of business segments, markets and sectors.
. Ensure growth of liabilities business including transactional, alternate and direct banking business.
. Ensure staff productivity is maintained through support, mentorship, and TAT and customer service.
. Ensure compliance with both internal and external regulatory requirements.
. Working closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with Business.

Key Qualities & Competencies

. Minimum of 5 years banking experience; both in Banking Operations and Credit
Management, 2 of which must have been in a supervisory or managerial position in a commercial Bank.
. Good people Management skills and proven ability to achieve results through others
. Have excellent negotiation, sales and marketing skills
. Strong customer centric skills
. Excellent report writing and presentation skills.
. Good communication skills
. Self-driven, results-oriented individual with a positive outlook
. Must have a clear focus on high quality and business profit
. Able to get on with others and be a team-player with excellent interpersonal skills
. Between 33 to 42 years of age

. Undergraduate university degree in Business related field
. Professional qualifications in Marketing, Accounting or Credit Management will be an added advantage
. Must be adept in ICT
. Applicants must be committed to Christian values with a passion to serve


The full job profile is on the website and qualified and interested candidates who meet the criteria should download the “Job Application Form” at, and send their filled applications to The deadline for applications is Monday 27th February, 2017.
Only shortlisted candidates will be contacted.

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