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The Fairmont Mara Safari Club: Front Desk Agent

Front Desk Agent
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of “Turning moments into memories for our guests”.

Hotel Overview:
The Fairmont Mara Safari Club has opened following an extensive renovation program. Surrounded on three sides by the Mara River, and on the edge of the World’s Seventh “New” Wonder of the World – The Maasai Mara. A spacious outside deck overhangs the river and leads to a heated pool, complete with bar and a private massage tent.

Summary of Responsibilities:
Reporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Job Level: Colleague
Schedule: Full-time
Shift: Rotating / Shift Work
Closing Date: 28.Feb.2017, 9:59:00 PM

https://frhi.taleo.net/careersection/ext_fairmont/jobdetail.ftl

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