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Etihad Airways -Sales Representative

Etihad Airways is an award winning, global aviation group and the national carrier of the United Arab Emirates. Our goal is to be a truly 21st century global airline, challenging and changing the established conventions of airline hospitality.

Perform, coordinate and execute sales activities for assigned accounts, Overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.

JOB RESPONSIBILITIES

Policies and procedures
Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
Day-to-Day Operations
Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures. Refer to supervisor for complex tasks which may require exceptions to procedures
Safety, Quality & Environment
Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

SPECIFIC RESPONSIBILITIES

Define and agree periodic plan of sales activity to ensure targets are reached and recorded
Analyze the market?s potential to determine the value of existing and prospective customers in terms of sales opportunities
Collect, review and consolidate information to support the identification of intervention areas to ensure sales target achievement
Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization
Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target
Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts
Research, gather and analyse products availability in the market to assist in the proposal of new products and services to improve Company sales
Research, gather and analyse competitors information to define the best selling approach to increase Company market quota and visibility
Cooperate with marketing to determine the best promotion sales techniques
Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market
Coordinate and draft contractual agreements with intermediaries to ensure customer?s requirements are captured effectively and in compliance with existing policies
Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications

EDUCATION & EXPERIENCE

Minimum Diploma (2 years or more).
Minimum of 3 years of work experience within relevant field.

SKILLS

Communication skills – Excellent

English Language skills – Excellent

Negotiation skills – Advanced

Relationship Management skills – Advanced

About Etihad Airways
Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of around 120 Airbus and Boeing aircraft, with approximately 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and five Airbus A380s.

Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits. For more information, please visit: http://www.etihad.com

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