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IT Analyst

Location Bomet
Job Information

Reports to: IT Officer

Job purpose: To support IT services and business for all information requirements

Key Responsibilities

Technical support

Break Fix and Carry out upgrades of IT equipment

Support in ensuring effective functioning of the company hardware and software packages

Performance of routine technical tasks, including changing of hardware electronic, Components (disks, memories, network wiring, power sources, etc.).

Monitoring and resolution of issues to ensure hardware, software and network infrastructure performance is optimal

New Installations

Supports development and/or implementation of new and existing IT systems

Setting up of new equipment and connecting to the network

Installation of commercial and in-house developed software and related upgrades in line with company policies

Installation and upgrade of security tools including anti-virus software

Backups

Assistance in backup and restoration procedures for local drives.

Support to users in backing up and restoring their files,

Maintenance of backup logs and storage of backups.

IT Administration

Access control
Networks administration
Asset Management

Maintenance of an up to date inventory of software and hardware, library of ICT related reference materials and inventory and stock of supplies and spare parts

Business Operations support

Support for Business Operations and Collaboration

Provision of IT support to key events inside and outside the office.

Provision of IT support to videoconferences and online webcasting.

Reports and Administrative Duties

Preparation of routine correspondence, faxes, memoranda and reports in accordance with Company’s SOP.

Extracting, inputting, copying and filing data from various sources.

Accountability
Decision Making:
Accounts decision together with the IT Officer
Responsibility over data or information and assets Responsible for all the data and items in the weighbridge.
Responsibility over staff. None

Job specification
Required qualifications
Minimum Professional qualifications

Minimum of C grade at O Level

Diploma or certificate in IT

Office Application

Knowledge of PC/LAN operating systems, Microsoft Windows

Desirable Corporate IT security and Virus protection systems,

Knowledge of web applications

Network administration
Relevant Experience and Key skills
Working experience of not less than One (1) year preferably in a IT Department of a manufacturing company.
Personal Attributes
Ability to meet deadlines
High levels of integrity and honesty
Team player and good at time management and organisational skills

Performance Standards:

As per Key Performance Indicators (KPI) detailed in the employee’s annual work plan.

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