I&M Bank: Product Officer (Kenyatta Ave)

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I & M Bank is seeking to recruit a competent and highly motivated individual for the following key position to join the Product Development team of the Bank.


Job Summary:

The job holder will join a team responsible for translating new ideas and opportunities into new products and improving existing products. This role involves market research, development of product papers, implementation of approved products, coordinating user tests and working with the marketing team to launch products and services. In addition, it entails project management, product maintenance, and product performance monitoring and vendor coordination. The purpose of the role will be to create products that are suitable to evolving customer needs and ultimately ensuring return on investment i.e. profitability.

Note: The Bank has a strong focus on developing technology driven alternate banking products in the Omni Channel space and exposure to developing such products and an ability to understand and work with Alternate Banking technology would be a distinct preference.

Key Responsibilities:

The Incumbent will report to the Product Manager and will be responsible assisting in:

Conceptualizing and crystalizing new product ideas into concrete business cases and proposals. The approved business’ cases should culminate into new products;
Planning and implementing all elements of new products/up-grading and rolling them out in conjunction with Manager Marketing;
Coordinating with various support services, as required, for product features implementation and user acceptance testing;
Customer, competitor and market monitoring to identify new/upgraded product needs and opportunities(environment scanning and comparison);
Negotiating with and closing deals with third party vendors, service providers and other external dependencies as required for the product;
MIS generation and analysis by preparing manuals and procedures, preparing product approval papers and arranging sign-offs; and
Product maintenance for certain products which involves trouble shooting for technical hitches and breakdowns including coordination with external vendors as necessary.
Minimum Requirements:

At least 3 years relevant experience in Product Development function in a Commercial Bank is an absolute requirement
Exposure to alternate channel technology applications.
Bachelor’s degree in Business Information Systems, Strategic Management, Marketing or its equivalent from a recognized institution.
Master’s degree in Marketing, Strategic Management or its equivalent from a recognized institution will be an added advantage
Chartered Institute of Marketing diploma or its equivalent and member of Chartered Institute of Marketing (CIM) or equivalent professional body will be an added advantage
Ability to write complex letters, comprehensive reports and to perform complex calculations.
Should demonstrate knowledge of banking applications
If you believe you meet the above requirements, please send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before 16th May 2017. Please quote reference number followed by the position applied for in the application

General Manager – Human Resources

I&M Bank Limited

I & M Tower, Kenyatta Avenue

P.O Box 30238 – 00100, Nairobi

Or email: recruit@imbank.co.ke

Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.

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