Save the Children – Sharepoint Applications Support Analyst

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Ideally, the role holder will hold a computing degree (BSc, BA or equivalent) however equivalent relevant work experience is also of value

It would be desirable for the role holder to be MCITP qualified (Microsoft Certified IT Professional SharePoint 2010/2013)

ITIL Experience desirable



strong web/collaborative development and support experience required

strong experience with SharePoint 2010 and/or 2013 required (i.e. experience and knowledge of key SharePoint functional abilities such as sites, communities, content editing, search, term sets, my sites, etc.)

use of SharePoint Designer and InfoPath to create and rapidly deploy business solutions

excellent knowledge of Active Directory and DNS

good experience with collaborative/training applications such as SkypeForBusiness

knowledge of relational databases (eg. MS SQL server)

cultural awareness and experience of delivering global web solutions that cater for local needs (eg. area with poor bandwidth, multiple character sets, etc.)

good communication skills (written & oral English), including the ability to communicate and present both at a technical and non-technical level

able to demonstrate instances of initiative that have delivered organisational benefits

outstanding customer service orientation and follow-up skills

strong analytical and problem solving skills

ability to work independently without direct supervision

ability to learn new web/collaborative systems and applications quickly

ability to work well under pressure

understanding of basic networking / infrastructure knowledge

experience with Microsoft IIS and/or Allan Oe


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