Mozzart Bet Kenya – Customer Care.

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Mozzart Bet is a sports betting Company owned and operated by Mozzart Limited. The company is licensed under BCLB number 0000017 to run a sports betting website and sports betting shops within the Country, the license was issued under the Betting Lotteries and Gaming Act.

Details:

Mozzart Bet is a sports betting Company owned and operated by Mozzart Limited. The company is licensed under BCLB number 0000017 to run a sports betting website and sports betting shops within the Country, the license was issued under the Betting Lotteries and Gaming Act.

Position: Customer Care.

Job Type: Shift.

Location: Nairobi Kenya.

Reports to:

HR Manager or Shop Manager

General Summary of Job Description for Call Center Operator;

Responsible for answering the company switchboard phones, greeting callers, establishing reason for their calling and resolving issue by contacting appropriate person that can help the customer.

Job Responsibilities

  • Operate cord or cordless switchboard.
  • Act as human answering service outside or during company business hours as necessary.
  • Greet customer calls warmly and ask them how you can help them.
  • Transfer calls.
  • Relay verbal messages.
  • Record and deliver messages.
  • Call the appropriate person requested by caller.
  • Page individuals and inform them of message.
  • Refer caller to emergency call out numbers if necessary.
  • Date stamp time of call and record in computer system as necessary.
  • File messages.
  • Schedule or cancel appointments.
  • Answer caller’s questions.
  • Perform other clerical duties as necessary.

How to Apply

To apply send us your resume to info@mozzartbet.co.ke


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