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Responsible for setting and monitoring budgets for operating and capital expenditure for businesses. Lead by example: accountability for role modelling and promoting ethical behaviour, ensuring Code of Conduct and compliance requirements are adhered to in conducting business all the times. Provide a good role model in terms of value ethics, professional conduct and belief in Microsoft culture. Recruit, build, maintain, motivate and lead Sales Teams. Develop and maintain effective relationships with other subsidiaries and regional sales and marketing departments.Strategy and implementation plan of an integrated sales, marketing and services approach that leverage partner and services plan for optimal penetration and Microsoft market share:
- Owns holistic view of Country covered including environment constraints, opportunities, etc.
- Provides input to Regional Management on progress of activity and potential opportunities in Country covered.
- Establishes an environment fostering overall execution excellence across the concerned Country including brand adherence, image, systems, marketing communications
- Increases Microsoft’s share of voice and image by enforcing adherence to Microsoft’s brand, values, and tone in all marketing communications.
- Establish Microsoft as a Socially Responsible Corporate citizen aiming for Digital inclusion
- Tailors & executes Microsoft strategic customer relationship and marketing efforts to Public Sector, corporate customers and channel in defined Country
- Engages with key customers and partners to build relationships and ensures mutually beneficial business opportunity
- Helps Microsoft determine appropriate resource levels
- Leads sales and services teams to systematically respond to, resolve customer, and partner issues
- Creates a highly motivated, extremely effective organization as measured by the organizational health index.
- Drives long term development planning and performance of all direct reports
Responsibilities
Position Scope
- Impact is both internal and external in a variety of ways:
- Governments in which he/she operates
- Channel and partners engaging with in the territory concerned
- Influences other department investment in his/her territory
- Is a member of the Microsoft MCC Leadership team
- Influences Microsoft strategy and investment in MCC
Decision Making
- Build and grow the team responsibly for this country
- Create strategies, build plans, allocate resources, establish priorities and supervise engagements.
- Define Marketing, opportunity development and investments.
- Enhance Microsoft’s corporate image, influence policy and prioritize opportunities and investments in territory.
- Responsible for all communication and client relationships with customers and partners
- Reports and builds intelligence on addressing covered markets for best practice sharing in other geographical areas
Strategy and Development
Position is responsible for the development and execution of Microsoft Strategy that addresses territory covered in term of market share growth, channel building, Great CPE through business approaches that will help achieve these requirements.Communication and Business Relationship
- Position will require the poise, character, and communication skills of a senior sales executive.
- Integrating and influencing on ICT strategy (PS, Corporate, Partners)
- Representing Microsoft in all spheres of influence within local community
- Close liaison with Middle East & Africa (MEA) Sales & Marketing team, Legal, HR and Finance.
- Position will require strong skills to deal with the media both directly and indirectly. For e.g. directly through interviews and indirectly though relationships inside Government and technology Community
Fiscal Responsibility
Revenue, Customer Partner Experience and Workgroup Health Index targets and other relevant metrics (including Channel Readiness, Wins, etc.) specifically targeted for growth improvement and larger market share.
INTERDEPENDENCIES AND PARTNERSHIPS:Internal
- Other MCC Country Managers and LT members in MEA
- Middle East Africa & Microsoft International Teams
- Executives at Microsoft Corp and other business leaders of the other Microsoft Groups
External
- Key customer and Partners
- Government
Qualifications
An ideal candidate would have the following experience:
- University degree in a business, commercial or technical field
- Proven track record: A minimum of 7 years-experience leading IT sales teams, marketing or management, especially in enterprise or large organization environment.
- Demonstrated strategy development strategic thinking skills
- Demonstrated business acumen and business management skills.
- Proven successful track record in delivering results in a complex and dynamic environment. Demonstrated abilities in closing complex sales.
- Excellent people management skills, ability to lead, motivate and coach others. Be a team builder and inspirational leader.
- Strong Socio-economic development understanding
- Proven opportunity development skills
- Excellent Business Relationships
- Experience in managing events
COMPETENCIES REQUIRED:
- Management Competencies
- Other:
- Strategic Thinking
- Representing Microsoft
- Building High Performing Teams
- Customer Focus
- Planning Organizing & Coordinating
- Execution and Drive for Results