British High Commission – Mailroom Messenger.

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The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category   Foreign and Commonwealth Office (Operations and Corporate Services)

Job Subcategory   Corporate Services Support

Job Description (Roles and Responsibilities)  

To offer support to the Transport team, by ensuring effective delivery of correspondence and packages between offices and departments and sorting of diplomatic bags.

Roles and responsibilities:

  • Sort, collate and distribute / dispatch all incoming / outgoing mails and diplomatic bags.
  • Log and record all mail transactions on appropriate spread sheets.
  • Responsible for keeping track of mails received by the organization and those sent out.
  • Keep the mailroom organized by properly arranging the bundles of mail and packages coming in to prevent littering and jam-packing in the office space
  • Receiving BHC mail and sending mail to other organisations, including deliveries by BHC drivers.
  • Cover for other roles within the Transport section when required- including the Receptionist and Transport Planner.
  • Carry out document scanning, photocopy, binding services and printing of business cards.
  • Assist in filing of documents as requested.
  • Prepare relevant mailroom reports on a monthly basis.
  • Carry out messenger duties from time to time.
  • Assist in fuelling of official vehicles duties.
  • Prepare a monthly fuel stock reconciliation report.
  • Prepare fuel charge sheets.
  • Prepare day to day fuel dispensing reports.
  • General administration duties as required.
  • Perform any other duties as may be assigned by the Transport Manager and his deputy from time to time.

Essential qualifications, skills and experience  

  • KCSE grade C-
  • Computer knowledge
  • Have previous first-hand experience of managing a post/mail room
  • Possess good planning and reporting skills

Desirable qualifications, skills and experience  

  • Driving experience with a clean driving licence
  • Documentation skills – Ability to use various office equipment
  • Good Knowledge of front office desk operations, practices and procedures

Required competencies   Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service, Delivering at Pace

Application deadline   30 August 2019

Grade   S2

Type of Position   Full-time, Permanent Working hours per week   44 Region   Africa

Country/Territory   Kenya

Location (City)   Nairobi

Type of Post   British High Commission Number of vacancies   1

Starting monthly salary ()   KES 70,421.18 Start Date   1 November 2019

Other benefits and conditions of employment  

Learning and development opportunities (and any specific training courses to be completed):

  • The Foreign and Commonwealth Office offers all its employees the opportunity to pursue a City and Guilds Diploma through the Diplomatic Academy.
  • The Regional Learning and Development Team visit Nairobi regularly to provide training courses to further personal development

Working patterns:

  • Monday to Thursday  07:00 – 16:00
  • Friday 07:00 – 15:00


  • Members of staff are entitled to paid annual leave, which is earned, from the day they commence employment. Entitlements are as follows:
  • Grades S2 25 days.
  • In addition to annual leave, the BHC normally observes no fewer than 9 and no more than 14 Kenyan and British public and religious holidays in a year. These vary from year to year and are at the discretion of the High Commissioner. A list of holidays is published each year.

Additional information  

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
  • It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

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