Oxfam – OIS-ITOO – IT Operations Officer.

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Posted: 14/10/2019 14:07Start Date: Not AvailableSalary: In line with Oxfam valuesLocation: NairobiLevel: TechnicalDeadline: 27/10/2019 23:59Hours: 36.00Benefits: Nairobi office – 22 days holiday (+ public holidays), Pension scheme (10% employer contribution), Life Assurance Cover, Medical Insurance, Travel and Personal Accident policy – whilst working on Oxfam International Business, Workplace counselling service, Free eye care testsJob Type: Fixed Term

Closing date: 27th October 2019 @ 23:59 GMT

Interviews: w/c 4th November 2019

Location:  Based in Nairobi, Kenya

Oxfam International is unable to guarantee the obtaining of a work permit for the role. Candidates must have and be able to retain the legal right to work in Kenya

Contract: 4-years fixed term

Salary: in line with Oxfam Values

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 19 organizations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

The Oxfam International Secretariat is currently headquartered in Nairobi, with offices in Oxford, Washington DC, New York, Brussels, Geneva, and a liaison office with the Africa Union in Addis Ababa.

All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click here

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

The Role

Oxfam International Secretariat is looking for a brilliant IT Operations Officer with strong support, operations and maintenance of IT systems and infrastructure skills.

Please see the job description for further details.

What we’re looking for

As a part of the Service Delivery team, we are seeking someone who is passionate about service delivery performance that is monitored, reported and meets defined Service Level Objectives.

The successful applicant will have significant demonstrable IT experience at an operations role. You will have 2 years of (tier 1 and 2) administration experience in an enterprise IT environment, having performed operational and break/fix activity. You will have proven experience working with and administering Case Management Systems such as ServiceNow. You will also have proven experience working in virtual team and supporting end users and key stakeholders remotely.

You will need to have a minimum of 2 years administering a Microsoft Windows and Active Directory-based enterprise environment, proven experience administering a Microsoft Office 365 suite of applications and solutions, and how they interoperate, integrate, and complement each other. You will also need to be a great problem solver using design thinking to develop solutions collaboratively yet decisively.

On certain days, you will be required to work from home on flexible hour basis to ensure the time difference across Oxfam International offices are covered.

Fluency in English is required, competence in French and/or Spanish is desirable.

How to apply

If you believe your qualifications meet the requirements, please click on the “apply” button to start the application process.

Oxfam International is an equal opportunities employer, committed to diversity within the workplace.

Only shortlisted candidates will be contacted- usually within 2 weeks of the closing date.

Apply Here



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