Aga Khan University Hospital – Front Office Receptionist, Pathology (Temporary)- Nairobi

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Aga Khan University Hospital


Nairobi, Kenya


Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA, the University Hospital has been providing high quality care for the people of East Africa and beyond for over 50 years.

Applications are invited from appropriately qualified candidates for the position of Front Office Receptionist -Pathology Division.

The Front Office Receptionist will receive patients at the laboratory reception, bill them, give appointments answer their queries, receive and dispatch specimens to various sections of the department.


• Receive and attend to all patients in the Pathology Department;
• Receive all specimens and check all relevant details on the request form and samples before raising a charge note;
• Bill both cash paying patients and credit patients for corporate clients and raise appropriate charge notes;
• Book appointments and give instructions for various test collections that require prior booking;
• Ensure correct data entry for all records and reports as required;
• Prepare monthly laboratory statistic documents;
• Organize for donors to be attended to and direct them to the Donor unit;
• Ensure accurate records are maintained for all tests requested and received in the Department.


Applicants for the position should possess Certificate in Front Office /Customer Care Management/Client Relations/Public Relations, S/he should have at least One (1) year experience in a similar role, proficient in computers and have excellent organisational and communication skills. Training in cash management is an added advantage.

To Apply

​Applications together with detailed Curriculum Vitae, names of three referees, clearly indicating current & expected pay should be sent to, the Manager, Recruitment, Aga Khan University Hospital,
Please quote the position title on the email subject. Only short listed candidates will be contacted.
Applications should be submitted latest by October 31, 2019




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