Text Book Centre (TBC) – Technology Wholesale Coordinator.

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IMPORTANT: Read the application instructions keenly

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In this position you need to have a passion for using computers and, more importantly, a passion for understanding how they work. An intricate knowledge of hardware and software is required to speak with conviction about what you sell. You must be a great communicator by being able explain the features and benefits of IT products in a way a layman would understand and possess the negotiation skills.

Main Responsibilities and Accountabilities

  • Ensure that the Corporate sales teams are updated in terms of Specification, variation of the product and pricing.
  • Ensure that all new products are promptly updated to the pricelist.
  • Give reports on Corporate IT sales and feedback on how we can grow it further.
  • Assist in monitoring of corporate clients, their needs and orders in the pipeline.
  • Timely Computation and preparation of the pricelist for the corporate team.
  • Timely preparation of quotations for corporate customers.
  • Following up with customers on phone/email/chat for the quotations submitted.
  • Providing right advice to the customer for all products are being sold to corporate customers.
  • Assisting the Telesales, work order and invoicing teams with correct details.
  • Coordination of Order processing and delivery to the customers.
  • Growing the Corporate IT sales to the next level by providing world class customer service.
  • Conduct Sales Meetings with corporate clients, schools, universities etc
  • Using market research data and analysis to create pitches.
  • Initiating the warranty process and updating the customer regularly.
  • Planning and conduction trainings for the Corporate sales team.
  • Any other duties that may be assigned from time to time.

Experience

  • Degree in Information Technology
  • Minimum 3 years’ experience in a similar position within a busy environment
  • A good level of understanding of IT Category Products, with enthusiasm for new technology and its commercial uses
  • Good communication Skills
  • Excellent customer service
  • Ability to meet tight deadlines
  • Initiative and problem-solving ability

Please submit a letter of interest with your resume clearly indicating the position as email subject to below email address at recruitment@tbc.co.ke

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