Oasis Healthcare Group Limited – Front Office Manager.

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Oasis Healthcare Group Limited is a group of specialist Doctors working and operating across the country since 2010 under a group-based practice model.

We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma and Nakuru.

We are looking to fill the following position with qualified and suitable individuals willing to join us.

Job Title: Front Office Manager

(2 Positions)

Location: Kisii

Job Type: Full Time Contractual

Job Purpose: As the face of the company and he/she should ensure that visitors receive a heartwarming welcome.

He/She will also coordinate all front desk activities, including calls, bookings and appointments. As a Front office manager, he/she should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.

He/she should deal efficiently with complaints and has a solid customer service approach. Ultimately, he/she should be able to ensure that the front desk provides professional and friendly service to our customers.

Duties and Responsibilities shall include but not limited to:

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards.
  • Schedule shifts.
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers’ requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget.
  • Keep updated records of office expenses and costs.
  • Ensure company’s policies and security requirements are met.

Job Requirements

  • Diploma in Front Office Operations or its equivalent
  • Proven work experience for at least two (2) years as a Front desk manager.
  • Hands on experience with office machines (e.g. computers, switchboards and printers).
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills

How to Apply

Applications to be sent to hr@oasishealthcaregroup.com

Applications to reach us before close of business 09/03/2020.

Remember to quote Front Office Manager Kisii on the email Subject.




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Human Capital Resources and Solutions.

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