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What you’ll be doing:
- Support all Bolt’s Food Delivery operations in the city
- Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
- Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users, couriers and restaurants
- Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
- Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation
- Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
- Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.
- Have 2 years experience in an analytical position
- Have a data-driven analytical mindset (good Excel skills are a plus)
- Amazing negotiation and communication skills in English
- Be a hustler, not stopping after 20 obstacles a day
- Be passionate about new technologies and food tech
Did we spark your interest? Get in touch and let’s talk!