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Position within the Organization
The IT Officer is a member of the Global Operations Unit which encompasses Finance, IT, Administration, Legal, Internal Audit and HR. The Global Operations Unit is led from the Headquarters office in Geneva, although team members are based in different locations around the world including in Bosnia, Côte d’Ivoire, Guatemala, Switzerland, Kenya, and Tunisia.
The IT Officer reports directly to the Global IT Manager. The position coordinates and collaborates with Head Quarters, when needed, to support the Office’s work in the region.
Under general supervision from the Global IT Manager, the IT Officer works closely with IT Officers, IT Focal Points from the field offices, and external service providers to maintain a coherent, sustainable, secure, compliant, and reliable IT infrastructure and internal systems that foster collaboration, knowledge management and analytics for all users. The IT Officer also works closely with Programme Officers to support the AV needs of the Programmes.
Purpose and General Overview
The IT Officer primarily provides IT support to the Interpeace team based in the ECA region and to other global IT initiatives. The IT Officer also supports the activities of the AV units in the region in collaboration with the Communications Team.
Working closely with the Global IT Manager and in line with the Global Operations and IT strategy, the IT Officer supports global IT initiatives and defines minimum IT specifications for the Teams in the region. Guided by a global IT strategy and policy, s/he develops, guides, implements, monitors and maintains IT systems to ensure effective IT functioning for the teams in the region.
The IT Officer also supports activities of AV in the region, providing IT technical support, needs analysis and procurement of AV equipment, in order to standardize equipment used in the region.
The position requires regional travel.
Guided by and in collaboration with the Global IT Manager, within the first 1-2 years, a successful Global Support IT Officer will have
Collectively with the other Interpeace IT Staff, inform, support the definition of, roll out and maintain IT Security systems and policies.
Successfully operationalized and optimized the Office’s IT
Support the roll out and training of new systems replacing the existing Access Apps
• University Degree in IT or Industry Certifications such as MCSA/MCSE etc. required
• At least four years of relevant professional experience, including in deploying/maintaining Enterprise Networks, user support and training, IT Security including UTM solutions and website administration Competencies
• Ability to work in a multicultural environment and to demonstrate gender-responsive and nondiscriminatory behavior and attitudes
• Fluency in English and French required
• Eligibility or able to obtain a work permit in Kenya
• Deals with confidential information and/or issues using discretion and good judgment
How to Apply:
Note only Kenya citizens, or one with work status in Kenya, will be considered.
Qualified candidates may submit a complete curriculum vitae and a letter of interest to email@example.com
“IT OFFICER NAIROBI” MUST BE included in the subject line of the application e-mail to be considered.
Please note that due to high volume of applications, ONLY short-listed candidates will be notified.
The deadline for applications is 18th June 2020.