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Casper is a technology based insurance agency company. Insurance is broken, complicated and full of jargon. Our aim is to make insurance simple, modern and digital via innovative digital products, customized prices and offerings.
The company is a new entry in the insurance agency business.
About the role
The principal officer to oversee the company’s objectives, drive strategy, man the day-to-day operations, including marketing, expense control and quarterly financial goal management.
Duties and Responsibilities
- To provide leadership and comprehensively manage the activities of the firm.
- Source and secure new businesses, building and managing a customer portfolio.
- Plan, organize and coordinate day to day running of the company.
- Identify opportunities to improve customer conversion and sales team performance by analyzing data and key performance indicators
- Ensure new clients are provided with quotations and continuous follow up is in place.
- Respond to customer inquiries and handle customer claims.
- Undertake market research in order to identify and recommend competitive products and services.
- Liaise with the regulator and provide all necessary reports.
Qualifications & Skills
- Diploma in Insurance (AIIK or ACII) or bachelor of commerce degree – Insurance option.
- Experience in the insurance industry.
- Knowledge of the Insurance products and services.
- Knowledge of IRA regulations.
- Experience using CRM
- Strong presentation skills.
- Comfortable working in a fast-paced and dynamic environment.
- Solve problems and hypothesize possible selling pain points, expectations, and implicit needs; brainstorm with team members to devise solutions to solve complex deal scenarios.
- Entrepreneurial skills
- A day off to volunteer
- Flexible working hours 🕚
- Fully stocked beer 🍻 and soft drink fridge.
- Regular team lunches 🌮
- More yet to come 🤗
- Customer Obsessed
- Trust by Default
- Own the Outcome
- Growth Mindset – Anything is Possible
- Practice Kindness