Safaricom – Principal Officer; Government Relationship.

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We are pleased to announce the following vacancy in the Regulatory and Public Policy department of the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Posting Description                     

Reporting to the Senior Manager –Government Relations, the role holder will be responsible for implementing and maintaining relations with key government offices affecting Safaricom’s commercial and technical operations.

 Job Responsibilities                

  • To develop and execute day-to-day engagement with relevant officials in National and County offices, statutory organizations, Commissions, Authorities and any other organizations holding administrative authority which affects Safaricom’s operations.
  • Engage with the above mentioned organizations in the law-making process at National and County level to ensure that Safaricom’s interests are safeguarded.
  • Ensure compliance with National and County legislation as well as manage ad hoc dispute resolution with the above mentioned organizations.
  • Create beneficial professional relationships with National and County offices to ensure that Safaricom’s day-to-day commercial and technical objectives are not adversely affected.
  • Implement Safaricom’s post Devolution engagement policy with relevant National and County offices, statutory organizations, Commissions, Authorities and any other organizations holding administrative authority.
  • Implement on ad hoc and day to day basis, Safaricom’s engagement policy with National Authorities and Commissions mandated to administrate areas which affects Safaricom’s operations such as KCAA, NEMA, KBC, National Land Commissions and others
  • Execute Safaricom’s lobbying plan on ad hoc and day to day to ensure that Safaricom is aware and well positioned in legislation at National and County levels.
  • Engage on ad hoc and day to day with the Transition Authority and National Lands Commission to ensure that Safaricom’s interests and investments are safeguarded during and after the transition to a devolved government structure.
  • Prepare detailed implementation reports providing status and levels of attainment of defined objectives.
  • Report on proposed and new legislation at National and County levels giving potential impact on Safaricom’s operations, mitigation measures and lobbying activities undertaken.
  • Report on development of County administration structures and their impact on Safaricom’s operations
  • Engage in ad hoc and day-to-day management of disputes arising between Safaricom and National and County offices, statutory organizations, Commissions, Authorities and any other organizations holding administrative authority and facilitate rollout of Safaricom’s commercial and technical interests 


  •  Bachelor’s Degree in Law, Business or Social Sciences from a reputable university
  • At least four years relevant post-graduation experience in in a relationship management role in government or a corporate entity or comparable role
  • Excellent knowledge and experience in the Kenyan ICT and regulatory environment
  • Attention to detail with good organizational, planning, report writing and presentation skills.
  • Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
  • A highly motivated person with a positive attitude towards work
  • Innovative, creative, results oriented with excellent analytical skills.
  • A proven team player with excellent communication and interpersonal skills.
  • Strong awareness of market trends, competitive impacts and market opportunities


Note to Applicants

As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

  1. a)    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
  2. b)    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
  3. c)     Clearance certificate from a reputable Credit Reference Bureau (CRB).
  4. d)    University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
  5. e)     National ID/Passport.


How To Apply             

Click Here To Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

Persons with Disabilities (PwD) and Female candidates are highly encouraged to apply.





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