Brites Management – Customer Quality Follow Up Executive (Nairobi).

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Nature of Job: Full Time

Industry: Manufacturing

Department: Quality Control

Salary: Kes 25,000 – 30,000

Job Location: Nairobi

Job Summary: Our client, a manufacturing company along Mombasa road, Nairobi is looking to hire a Customer Quality –Follow up executive with his key role being to ensure adherence of specifications and quality procedures at all stages are followed in the production process to customer satisfaction.

  • Her main duty will be Customer liaison, Customer quality follow-up and Customer site visits

Duties and Responsibilities

  • Perform consistency test (Dimensions, wall thickness, section weights, top load etc) on critical products
  • Perform consistency test (Dimensions, closing torques) on our injection products and maintain test record.
  • Perform consistency test (Dimensions, wall thickness, AA, eccentricity, polarized light, weights etc) on our preform range of products and maintain test record as per customers and internal specifications.
  • Collect quality data (wall thickness, section weights, top load, dimensions etc.) of all products Safepak produces and keep data in soft copy. Trials included
  • Liaise with QM in maintaining a database of trials, experiments and other Quality records in soft copy.
  • Approve daily the process control data on the shop floor
  • Maintain a statistical process control SPC monitoring critical process control parameters.(MC humidity,Temps,chiller drier temps,
  • Evaluate critical test on spreadsheets for consistency
  • Assist in maintaining Quality traceability reports of all machines
  • Preform machines
  • PET bottles machine
  • Injection, machines
  • Laboratory house keeping
  • Participate actively in audit preparations
  • Prepare box packaging tags and approvals
  • Conduct internal training, sensitization and evaluation on effectiveness of training on all the packers on quality and safety related issues.
  • Participate actively in any technical committees & meetings
  • Enforce IMS (ISO 9001;2008,ISO 22000 & ISO 14001:2004)systems procedures on area of work & and assist in enforcing GMP in the production floor
  • Perform consistency test (Dimensions, wall thickness, eccentricity, polarized light, weights etc.) on our preform range of products and maintain test records as per our sampling plan & clients specs
  • Perform AA analysis on preforms and update Certificates of analysis
  • Prepare laboratory standard operating procedures

Key Requirements and Skills

  • Excellent communication skills/ customer service skills
  • Strong character and very confident
  • Good exposure in Quality Assurance/lab technician knowledge
  • Exposure in field work & pharmaceutical industry
  • Proficient in data analysis, interpretation & presentation
  • Degree/Diploma in Food science & Technology/Analytical Chem/Bio Chem/Industrial Chem.
  • Good knowledge of MS Office applications
  • Team player
  • Reliable and Trustworthy

How to Apply

If you meet the above qualifications, skills and experience send CV to

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.




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