Pezesha – SME Operations & Credit Officer.

Get a free C.V. review by sending your C.V. to submitcv@careerassociated.com or click the following link. Submit C.V.! use the subject heading REVIEW.

IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

Click the Links Below to Get Job Updates.

https://www.facebook.com/groups/1126060830815705

https://t.me/joinchat/EBWPu0Cfzh880lRySce_AQ.


Primary job description

  • Onboarding, Vetting and evaluation of potential SMEs/Merchants to be funded by Pezesha on a regular basis using our internal processes and standards
  • Marketing & Financial education in relation to SMEs needs and support 
  • Provide customer support via calling and follow up with potential and funded SMEs on additional information required as well as repayments of loans for those successfully funded by Pezesha
  • Monitor and update loan accounts and information on the dashboard
  • Providing feedback and responding to customer issues on social media platforms and any other channel. 
  • Assist with product testing and trainings required to the targeted segments or partners while ensuring compliance and quality assurance and collaborating with internal and external teams
  • Assist with developing of training materials and strategy including leading the trainings/workshops while leveraging on various channels such as field/in person, virtual and through focus groups discussions among others
  • Required documentation on product tests, customer feedback and process improvements including completing loan contracts with qualified SMEs
  • Assist with impact measurement i.e. case studies, testimonials and analysis needed
  • Drive strategic sales, scale and productivity to ensure the overall success of the products and services provided by the company in Ghana market

Qualifications/Skills

  • At least a graduate of Commerce, Administration, Accounting, Finance or Marketing or a related field
  • Solid understanding of direct/indirect lending products and practices
  • Basic computer skills and a quick learner
  • At least 2 years of professional work experience in sales or marketing or handling customer support or as a loan officer
  • ADDED ADVANTAGE: Credit Operations & SME evaluations experiences from a bank or Fintech environment
  • Ability to manage multiple projects and self drive toward targets while ensuring quality output and prioritization.
  • Excellent verbal and written communication and interpersonal skills
  • High level of interpersonal maturity, hardworking, and professionalism
  • Unwavering commitment to service and customer orientation
  • Team player who demonstrates positive attitude, creativity, energy, dedication to collaboration and patience and with a high degree of integrity
  • In-depth knowledge of the Financial industry and its current events in Ghana
  • Attention to detail
  • Excellent time management and organisation

How to Apply

Please send your CVs and cover letter to jobs@pezesha.com. Kindly indicate the title of the job on the subject header of the email (REF 42/SME OPERATIONS & CREDIT OFFICER). The applicants who do not indicate THE REF NO and job title and where they are currently based in the email body will be automatically disqualified.

.

.

.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Create a website or blog at WordPress.com

Up ↑

%d bloggers like this: