Liquid Telecom – Solutions Manager.

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Reporting to the EAR Head of Solutions Management & Architecture, the Liquid Telecom Solutions Manager is responsible for managing the solution lifecycle within the customer base

Duties and responsibilites include (not limited to):

Solutions Revenue

Own and drive new revenue growth for cloud solutions by achieving set cloud solutions targets

Deliver customer business transformation and success through accelerated adoption and usage resulting in customer references that can be leveraged in future sales engagements

Own opportunities from start to close by orchestrating a team consisting of technical and partner roles across an extensive portfolio of products

Identify customer business challenges and bring them to agreement on the business value of our cloud solutions -including detailed relevant BDM, Industry use cases, financial analysis – TCO and ROI

Solutions Development

Idea Screening & Actualization. Prepare solutions concept document that captures relevant market research report as well as both IT and Network analysis

Development & Implementation: Working with the business, develop business processes capturing all aspects/processes that will be involved in the expected life cycle of the solutions

Prepare solutions description documents and business cases

Build and transform new markets and lead transformational shifts for customers. Develop, communicate and provide high business impact solutions that enable digital transformation

Solutions Launch: Compile solutions training manual and procedures

Conduct process awareness and solutions training; prepare Go To Market (GTM) Plans

Identify new strategic and ecosystem partners to enable provision of additional services/solutions

Solutions Management

Perform monthly Solutions Revenue Performance and Market Analysis

Continuously nurture and expand sales, business, technology, and competitive readiness through participating in vendor sales communities and in the broader industry through events, community gatherings etc

Foster and expand Liquid Telecom’s relationships with Customer Business Decision Makers and lead team through evaluation, contracting, deployment, and usage of cloud solutions

Constantly review the business processes to ensure efficient and cost-effective delivery of services to customers

Supporting the allocated global / regional account manager with their global acquisition strategy and leverage global deals to win locally, including sign off of a local account plan aligned to the global account plan, where relevant

Ensuring that all contracted revenue streams from won opportunities are being accounted for in all allocated accounts.

Maintaining the allocated pipeline product and country mix and the company CRM tool

Engaging with Liquid’s internal departments to confirm that the proposed solution can be delivered and supported

Assessing the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements


Minimum Requirements


A minimum of University degree and Microsoft competence certification in both Azure and Office 365

Job Related Experience Required

At least 3 years’ experience in Microsoft cloud solutions (Microsoft Office 365, Dynamic 365 and Microsoft Azure) as cloud technical specialist, cloud sales specialist or cloud solutions manager

Click Here to Apply




Liquid Telecom

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