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Are you eager to fast-track your career in fintech? Then apply for the Kwara Customer Success Traineeship!
What you can expect:
- Be part of a fast-growing tech startup team
- Learn how to build and grow a successful Customer Success department from the ground up
- Gain a customer-oriented mindset
- Learn about data transformation at financial institutions
- See how customer service impacts business success
- Join a team of 2 other trainees who will learn along with you
A day in the life of a Customer Success Trainee means:
- Helping customers go live on our digital banking platform by supporting data migration
- Supporting training of Kwara customers on our platform
- Creating digital content to help customers succeed with our platform
- Taking ownership of customer requests and get them from problem to solution
- Improving the Customer Success department with your insights and experience
What do we expect from you?
- You are a driven and ambitious graduate
- You are autonomous in problem solving and take initiative
- You deeply care about the success of the customer
- You communicate excellently with all stakeholders, internal and external
Kwara offers a unique, value-driven working environment. We are a team of ambitious, different, yet strongly aligned team members who strive for the very best of themselves. Our team thrives on big wins and will work relentlessly to achieve them. We offer you this challenge with our deeply entrepreneurial culture, where everyone can offer new ideas and solutions. We expect you to be part of a ride you will never forget, with our team, our partners and our clients, in this fast-growing global startup!