Tigrinya and Amharic Language Speaking Call Center Agents (Nairobi).

Get a free C.V. review by sending your C.V. to submitcv@careerassociated.com or click the following link. Submit C.V.! use the subject heading REVIEW.

IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

Click the Links Below to Get Job Updates.

https://www.facebook.com/groups/1126060830815705

https://t.me/joinchat/EBWPu0Cfzh880lRySce_AQ.


Location: Nairobi

Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Tigrinya and Amharic language speaking call center agents.

Duties and Responsibilities

  • Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
  • Make well balanced decisions and personally driven to be an effective advocate for our community
  • Investigate and resolve issues that are reported on client platform such as requests for account support.
  • Respond to user inquiries with high quality, speed, empathy and accuracy
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
  • Identify inefficiencies in workflows and suggest solutions
  • Recognize trends and patterns, and escalate issues outside the company policy to the global team

Qualifications and Experience

  • Between 20-30 years.
  • Must be living in Kenya.
  • Must speak fluent English and Tigrinya or Amharic.
  • High school education mandatory. College education an added advantage
  • Must be currently unemployed or working as a casual
  • Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy
  • High affinity and cultural awareness of political/social situation regarding the relevant market / region

To apply send your CV to: wambua@flexi-personnel.com latest by 24th November 2020.

Indicate the Language you are familiar with on the email subject for easier retrieval and placement.

NB: Flexi Personnel does not charge candidates for job placement

.

.

.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Create a website or blog at WordPress.com

Up ↑

%d bloggers like this: