Standard Chartered – Employee Relations Specialist.

 

• Work with Head, ER Kenya & EA and HHR East Africa  to agree on the grievance representative/s to review/ investigate and process the grievances.
• Plan for Grievance Hearing including issuing hearing invite/statement of complaint.
• Conduct the Grievance hearing or support the Grievance representative to conduct the Grievance hearing as the case may be.
• Complete analysis of data/facts and reach a fair and consistent resolution/conclusion which minimises the risk to the Bank. 
• Update ERCMS at the initiation and conclusion of Grievance.
• Update relevant stakeholders with key findings including any disciplinary actions recommended.

End to End Case Management of Disciplinary Cases

• Level of Involvement and support with the Investigations phase based on case nature and complexity.
• Conduct due fact finding and investigatory interviews including preparation of witness statements and investigation report.
• Make arrangements for the Disciplinary Hearing including identifying the panel  issuing hearing invite/statement of disciplinary case and provision of evidence.
• Conduct of the Disciplinary hearing through supporting the hearing manager as required.
• Complete analysis of data/facts and reach a fair and consistent conclusion which minimises the risk to the Bank. 
• Update relevant stakeholders with key findings and any relevant information, including any recommendations.
• Update ERCMS at the initiation of the hearing and conclusion of disciplinary hearing and/or appeal.
• Update HRBP and/or PRC team in case of a disciplinary action so that it could be highlighted for any potential P3 impact.

• Develop and manage the Bank’s relationships with employee representative bodies in order to support employee engagement, business performance and the Bank’s broader social responsibility priorities.
• Manage collective disputes, diffuse business disruptions and ensure that appropriate business contingency plans are in place.
• Undertake collective consultation as required (e.g. collective redundancies, outsourcing, M&A, etc).

• Build external networks (e.g. ER Forums, Employee Associations, etc) and remain up to date with ER and legislative change/developments and be viewed both internally and externally as an expert in the ER field.
• Build internal networks with HRBPs and business stakeholders where required.
• Collaborate with HR Legal and Compliance and/or external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country
• Collaborate with Labour Ministries development and application of government policy.

• Provide commentary emerging ER Matters and escalate country ER risks based on trends or any new findings/issues.
• Understand current local employment and discrimination law/case developments and be able to anticipate implications for the Bank.
• Create and implement suitable actions to mitigate identified risks
• Work with HR Legal and external counsel with respect of data disclosure requests, litigation cases and preparation for/ appearance at Labour Court/Employment Tribunal.

Support Education and Training of HR and Line Managers

• Together with the Cluster/Regional ER Head proactively support, advise update, educate and train HRBPs and line managers across the ER product areas.

Our Ideal Candidate

Qualifications and Skills

• • Bachelor’s degree in Social Sciences preferably LLB from Recognized University
  • ER specialist, with a minimum of 5-6 years of work experience.
  • Proven track record and in-depth experience of ER investigations and case management.
  • Strong understanding of the local legislative and regulatory landscape
  • Effective networker and organizational influencer
  • Commercially astute
  • Strong collaboration
  • Ability to clearly and accurately analyse, interpret and communicate relevant and complex information
  • Good coaching, networking, influencing & negotiating skills.
  • Ability to assess risk & identify pragmatic solutions in context of conflicting demands.
  • Ability to develop & gain credibility within the organization in respect of ER expertise.
  • Role model and champion the Bank’s values and behaviours

• • Experience in an international professional services/ banking environment.
  • Proven experience in working in a complex matrix, with demanding and fast paced client groups.
  • Experience of ER product & policy development.
• Involvement in collective ER issues e.g. collective communication & consultation in non-unionized environments, TU/Works Council stakeholder management, collective bargaining, etc

 

Apply now to join the Bank for those with big career ambitions.