Standard Chartered Bank – Associate, Correspondent Banking.

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About Standard Chartered 

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  

To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. 

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose
  • Principally responsible for selling and servicing cash, trade, multi currency Nostro products and capabilities under Transaction Banking Bank – Sales suite of products to existing and new client bank relationships.
  • To grow / maintain revenue of portfolio in line with the overall Segment/ Regional strategy for Correspondent Banking Sales and deepen relationship with clients.
The Role Responsibilities & Ideal Candidate
  • Interface with internal and external customers and visitors to the Business Unit.
  • Make sales calls as directed by Correspondent Banking Sales
  • Plan and schedule the workflow within the unit
  • Manage correspondence with customers and represent the unit to the internal and external customers effectively.
  • Organize and schedule internal and external appointments with FI clients
  • Facilitate maintenance of a routine follow-up schedule on critical issues requiring implementation.
  • Formulate reports.
  • Obtain and collate important data on clients, product usage and revenues generated in the network to collate MIS
  • Handle client queries and assist the clients in resolving their reconciliation issues, queries related to Trade, Reimbursement claims, etc avoiding time-lags.
    • Support desk for the clients:
    • Fax-mailing/couriering the Dollar and Euro statements to the clients. 
    • Providing account balances to the clients.
    • Telephone queries
  • Provide assistance to the team in organizing Client Seminars viz. booking of the venue, assisting in the preparation of presentation material, etc. 
  • Manage vendor coordination for client give-away during events.  
  • Act as a second level contact for clients thereby grasping the opportunity to learn the diversified product suite at TB – Banks and be able to communicate effectively.
  • Provide timely support to the team members in their activities.
  • Provide quality customer service support to banks relationships and ensure 100% client queries resolution in time. 
  • Ensure strict adherence to policies
  • Live the SCB values
Apply now to join the Bank for those with big career ambitions. 

Click to Apply

Deadline: 21/Dec/2020, 2:59:00 AM

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.




Standard Chartered Bank

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