Samasource – Program Business Analytics Manager.

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About the Job:

The incumbent must possess problem-solving and analytical skills, along with a strong knowledge of current industry practices, such as different measured profitability approaches. You should understand and use new information for present and future problem-solving and decision-making. The ability to work with other managers and intelligence professionals is vital. Further, you must be able to convey information in a clear and effective manner.


Key Responsibilities: 

  • Build and lead a team of business analysts to facilitate internal and external business insights.
  • Provide data analytics support to drive Program decisions.
  • Identifying business problems and developing analytic techniques to provide solutions to internal and external teams.
  • Draw on strong business and statistical knowledge to organize research or development projects, including identification of relevant data points, data extraction and transformation, data model building, and visualizations.
  • Lead the Program’s BA team to build the skills, processes and collaboration with other teams necessary to improve solution delivery speed and improve end-user satisfaction.
  • Expert guidance – Understand underlying business challenges and communicate accurate data insights that enable confident, effective decision making.
  • Manage reporting on a variety of areas, driven by data. The “report/dashboard” expert of the company.
  • Develop an advanced understanding of industry trends, metrics, and KPI benchmarks.
  • Drive analytics tooling discussion in collaboration with the Global Business Intelligence manager to ensure we have the right technology to meet client and project team needs.
  • Using data visualization and other data-gathering methods to either provide internal strategic direction or guide decisions for other teams.
  • Prepare data gathering and reporting solutions as change processes are implemented.
  • Supervise a team of analysts across a wide range of projects.


Minimum Qualifications:

  • BA in Business preferred or Statistics/finance/analytics
  • Minimum of 3 years working in BI/BA roles. 
  • Team management experience.  
  • Experience in a rapid change, rapid growth environment preferred.


Preferred Qualifications:

  • Excellent communication and interpersonal skills combined with an executive presence
  • Self-motivated to learn new concepts and participate in new projects
  • Strong organizational and analytical skills.
  • Demonstrated leadership experience; the ability to develop and coach a team
  • Ability to collect, combine and analyze information under challenging conditions
  • Strong attention to detail
  • Strong management and mentoring skills


Application deadline is January 31, 2021. Only shortlisted candidates will be contacted.





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