United Women Sacco – Customer Service Officer.

Get a free C.V. review by sending your C.V. to submitcv@careerassociated.com or click the following link. Submit C.V.! use the subject heading REVIEW.

IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

Click the Links Below to Get Job Updates.

https://www.facebook.com/groups/1126060830815705

https://t.me/joinchat/EBWPu0Cfzh880lRySce_AQ.


Reports to:   Customer Service Manager

Duties and Responsibilities

  1. Handle all enquiries through the phone, email, online chats, letters and physical visits by members and potential members.
  2. Register new members, process all the required documentation and input the information into the Sacco System
  3. Direct all queries to the relevant staff, follow up and give feedback to members
  4. Maintain a clean and updated database of members records
  5. Ensure timely, accurate and efficient flow of information to and from members of the Sacco in Kenya and the Diaspora
  6. Maintain a log of members complaints, follow up to ensure timely resolution of the complaints and provide feedback to the members

Position Requirements

  • Bachelor’s degree in Public Relations or Marketing from a recognized University
  • Minimum of 2 years professional experience in a similar position
  • Excellent Communication and Interpersonal skills, including the capacity to converse warmly and effortlessly with members
  • Good computer, presentation and organization skills
  • Ability to multi-task, prioritize and manage time effectively
  • Integrity and professionalism

APPLY

.

.

.

United Women Sacco

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Create a website or blog at WordPress.com

Up ↑

%d bloggers like this: