Policyholders Compensation Fund (PCF) – Manager, Compensation & Resolution.

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JOB TITLE Manager, Compensation & Resolution
IMMEDIATE SUPERVISOR Chief Manager, Technical Services



Responsible to the Chief Manager, Technical Services for planning, organizing, guiding, coordinating and reviewing of compensation and resolution activities.



Specific duties and responsibilities at this level will entail:

i) Developing and implementing strategies, policies, frameworks and related procedures for prompt compensation, statutory management and liquidation;

ii) Developing inter-agency relationships to facilitate achievement of PCF’s mandate,

iii) Ensuring prompt payment and reporting of compensation to claimants of insurers under management and dividends to creditors of liquidated insurers;

iv) Tracing, preserving, realizing and ensuring safe custody of assets of distressed insurers;

v) Ensuring prudent investment and reporting on surplus funds for insurers’ in statutory management and liquidation as per approved investment policy;

vi) Reviewing and making proposals on resolution cases for consideration by Management and the Board; 

vii) Providing advisory role to the Technical and Public Policy Committee of the Board;

viii) Overseeing implementation of Board decisions and audit recommendations;

ix) Ensuring compliance with PCF policies and relevant laws;

x) Ensuring effective communication of relevant policies to the departments;

xi) Participating in the activities of International Forum of Insurance Guarantee Schemes (IFIGS) and other agencies.

xii) Ensuring development and implementation of the Departmental strategic objectives, quality management systems, enterprise risk management and business continuity plans of the Department;

xiii) Providing strategic leadership including performance management to the Department;

xiv) Providing advice to the Board and implementation of audit recommendations;

xv) Developing and implementing the Departmental work plans and budgets; and

xvi) Assessing performance, mentoring and coaching of staff under the Officer’s purview.



For appointment to this grade, an officer must have;

i) Bachelor’s degree in Commerce, Finance, Insurance, Economics, Business Administration or its equivalent from a recognized and accredited institution;

ii) Master’s degree in Commerce, Finance, Insurance, Economics, Business Administration or their equivalent from a recognized and accredited institution; 

iii) Membership with relevant professional body;

iv) Strategic Leadership and Development Programme (SLDP) or its equivalent will be an added advantage;

v) Demonstrated administrative ability and competence in compensation & resolution;

vi) Shown merit and ability as reflected in work performance and results;

vii) Proficiency in computer applications.

viii) At least eight (8) years’ relevant experience, five (5) of which should have been at a management position.

Terms of Offer:

An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the successful candidate. Successful candidates in job grades PCF2 and PCF3 will be engaged on a five (5) years contract renewable based on performance.


Suitably qualified and experienced individuals should submit applications enclosing a detailed curriculum vitae (CV), copies of relevant academic and professional certificates/testimonials and a copy of National Identity Card.

The CV must at the minimum provide details of the applicant’s email address, day-time mobile telephone numbers, details of current employer, current remuneration and names and contacts of three (3) referees familiar with the applicant’s professional background and experience.

Shortlisted candidates will be required to produce the following statutory documents during the interview:

• Tax compliance certificate from Kenya Revenue Authority;

• Clearance Certificate from Higher Educations Loans Board;

• Clearance from the Ethics and Anti-Corruption Commission;

• Certificate of Good Conduct from the Directorate of Criminal Investigations;

• Clearance from an approved Credit Reference Bureau;

• National Identity Card.

Applicants are also notified that shortlisted candidates may have to undergo and necessary integrity background checks with relevant law enforcement institutions.

Applications, addressed to the undersigned, may be delivered at the Policyholders Compensation Fund offices at Zep Re Place, 2nd Floor, Longonot Road, Upper Hill. Please note that these should be sealed, marked “Confidential” and indicate the job reference (e.g“PCF/SD/14” for Senior Driver position). Alternatively, they may be sent by post or email to:

The Managing Trustee

Policyholders Compensation Fund

Zep-Re Place, 2nd Floor

Longonot Road, Upper Hill

P.O. Box 24203 – 00100 Nairobi, Kenya

Email: recruitment@pcf.go.ke

Applications must be received by close of business on 12th February 2021.

Important: PCF is an Equal Opportunity Employer committed to diversity and gender equality.

Canvasing in any manner shall lead to automatic disqualification.

Only shortlisted candidates will be contacted.





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