Safaricom – Revenue Management Product Development Engineer.

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Description

We are pleased to announce the following Job Opportunity in Digital IT Department within the Technology Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Product development Manager- Revenue Management, the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey.

Detailed Description

  • Product development.
  • Configuration of new products and services
  • Reviews and contribute to the test cases, based on the services in scope.
  • Execution of SITs and supporting the UATS of new products & services
  • Ensuring quality and accuracy and that all customer related issues have been addressed.
  • Deep understanding of customer operations.
  • Passion to work with the team members
  • Automation of processes.

Qualifications

  • A degree in IT, computer science, Telecommunication or Electrical Engineering
  • 3 years working as an engineer in a telecommunications environment (vendor or operator)
  • Strong Linux/Unix skills,
  • Strong database skills
  • Strong analytical and problem solving abilities.
  • Excellent verbal and written communication skills.
  • Team player.
  • Organized and detail oriented.
  • Experience of Huawei Convergent Billing System (CBS) will be an added advantage
  • Knowledge of GSM technologies
  • Knowledge of Machine learning, Robotic Process Automation and Cloud technologies
  • Good understanding of Safaricom’s Products, Services and Processes will be an added advantage.
  • Very well conversant with CBS and CRM operations is an added advantage.
  • Hands-on experience with User Acceptance testing and regression testing will be an added advantage.

APPLY

Last day to apply: Feb 2, 2021

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Safaricom PLC

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