Safaricom – Manager – M-PESA Global Payments.

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We are pleased to announce the vacancy for Manager – M-PESA Global Payments within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to Senior Manager – M-PESA Universal Payments, the position holder will responsible for driving M-PESA online penetration by executing partnerships with relevant payment service providers as well as implementing the global payments strategy. This involves direct merchant business development to enable acceptance of M-PESA by global merchants. The incumbent will play a pivotal role in enabling M-PESA customers to transact online having a great impact on millions of customers, entrepreneurs and businesses.

Job Responsibilities

  • Develop and manage the M-PESA Global Payments strategy from strategic planning through to tactical execution
  • Guide the business in the growth of M-PESA Global Payments
  • Support the execution of M-PESA Africa online payments strategy at both Opco and group levels
  • Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact
  • Actively seek-out PSPs and pitch on M-PESA as the preferred payment option
  • Negotiate agreements with PSPs, working together with the respective legal teams
  • Manage the relationship with the PSP throughout integration and post-launch
  • Target top-online merchants to pitch the M-PESA Global Payments proposition
  • Work together with M-PESA teams to create right incentives for merchant acceptance of M-PESA Global Payments services
  • Support & guide integration process of the merchant, and post-live activation
  • Collect feedback from key stakeholders including customers, PSPs, merchants, etc. to improve M-PESA Global Payments services
  • Keep up to the latest trends to ensure M-PESA’s solution is at the forefront of user experience, safety and technical capability
  • Work with the relevant teams to enhance / develop the required solutions
  • Support the local markets in acquiring local SMEs online and providing them M-PESA Acceptance
  • Activate the local start-up scene to boost M-Pesa Acceptance
  • Drive commercial rationalization of the service roadmaps
  • Lead on best practice sharing and provide leadership within the M-PESA Teams.
  • Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision making.
  • Working closely with the corporate security teams ensure proper due diligence and compliance monitoring on existing and new partners and payment processes
  • Drive deeper relationships with the regulator to ensure approval of new products and services in the M-PESA Global payments vertical
  • Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision making.

Job Requirements

  • Relevant University Degree. 
  • 3 years of professional experience with at least 2 years in online payments – either from Merchant or Payment Service Provider
  • Strong knowledge on the way PSPs and merchants operate in online payments
  • Bonus: strong personal network of payment managers at top global merchants
  • International experience and multicultural sensitivity
  • Analytical bent of mind, structured thinker with strong business acumen
  • Self-starter with exceptional people, presentation and communication skills


Last Date to Apply: Feb 8, 2021




Safaricom PLC

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