Diageo – Head of Customs, Excise and Trade Compliance.

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Job title: Customs, Excise and Trade Compliance Manager

Location: Hungary/Ethiopia/Nigeria/Ghana/Kenya/Tanzania/Uganda/Cameroon/South Africa

​Contract type: full time


About us:


Diageo is a global leader company in beverage alcohol with an outstanding collection of over 200 brands enjoyed in more than 180 countries.  We are home to over 30,000 talented people all working together to make Diageo one of the best and most respected consumer product companies. Walk into any Diageo distillery, brewery or office anywhere in the world and you’ll meet teams of people who are very good at what they do and who enjoy doing it.


About the role:

  • Provides strategic leadership and oversees the management of Diageo’s Customs & Global Trade Compliance

  • Develops a strong compliance mind-set through building strong relationships with senior internal stakeholders namely – Supply, Market and Global Functions and externally through Trade Bodies and Government Agencies

  • Provides the Regional Customs and Global Trade Compliance Team with strong technical leadership in all Global Trade customs & excise matters

  • Identifies, plans and delivers key projects, including risk and effective supply chain management to protect brands and generate shareholder value



  • Implement global trade strategies and policies in the African Region

  • Provide strategic leadership to the Regional CoE Compliance Team

  • Lead internal senior stakeholder engagement

  • Promptly identify and manage emerging risks or opportunities arising from business/operational change such as supply chains and/or new customs and excise legislative changes

  • Actively manage 3Pls to ensure optimum compliance and efficiencies

  • Accountability for delivering to leading import/ export customs & excise performance metrics across Africa.

  • Accountable for trade compliance (local and Global legislation requirements plus Diageo Ways of working) across Africa.

  • Lead and motivate the team to deliver the CoE requirements including influencing those non direct reports.


Key interactions – Internal

  • Global Trade and Customs Compliance Team and other Regional CoE Teams

  • General Managers, Brand Teams and Market Finance Directors – collaborate with a wide range of business partners to deliver on commercial and operational objectives whilst managing regional trade risks

  • Diageo Enterprise Operations teams – establish a close, collaborative and transparent relationship to ensure delivery of high quality, timely, end to end customs and excise activities and processes

  • Governance & Change – collaborate on prioritisation and delivery of change programmes


Key interactions – External

  • Governments / tax authorities  – build and maintain an on-going relationship and dialogue with tax authorities and other governmental bodies

  • Trade Bodies – active participation in industry forums to promote effective global trade, customs & excise policies


About you:

  • Deep understanding of Customs and Excise

  • Managing risk through internal controls

  • Establish & manage a regional programme of risk assurance in relation to customs and excise duty compliance

  • Excellent communication and influencing skills that facilitate effective networking and relationship building

  • Inspire direct reports to deliver a great performance


Qualifications / experience

  • Minimum 8 years’ experience managing customs clearance and trade compliance

  •  Minimum 2 years’ experience of shipping and inland transport management

  • Excellent knowledge of customs & Excise  practices and compliance preferably in Africa region

  • A strong network with customs brokers/ freight forwarders in the Africa region.

  • Extensive global trade experience

  • Excellent knowledge of customs practices and compliance preferably in Africa region

  • A strong network with customs brokers/ freight forwarders in the Africa region.

  • Demonstrable ability to engage and align stakeholders behind plans and win support for implementing new compliant practises.

  • BSc or MSc in a supply chain related subject

  • Ability to lead and develop a high performing team and a track record in coaching and developing talent

  • Significant experience of leadership within a global trade function in a multinational company

  • Ability to lead complex projects

  • Demonstrable Anti Bribery & Corruption awareness and managing fully compliant processes.

  • Demonstrable knowledge of end to end supply chain and in-direct tax related processes.

  • Excellent communication skills, both verbal and written combined with the ability to engage effectively at all  levels in the organisation

  • An understanding of how leading technology can enable effective logistics operations

  • Knowledge of trade compliance systems

  • Numerate and ability to apply KPI’s to drive performance management at all levels.






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