Equity Bank – Digital Learning Specialist.

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Job Title         –         Digital Learning Specialist

Job Purpose  –   The Digital Learning Specialist is responsible for leading the technical construction, implementation, monitoring and evaluation of digital learning delivered through the Equity Academy platform.

Job Level       –           Manager

Reports to      –           GM – Learning & Talent Development

Key responsibilities  

  • Management of the learning platform including curation of content, update of training materials, updating the e-library, refreshing look and feel of the system, enhancing user experience on the platform
  • Lead the construction of new online courses, working with a cross-disciplinary team of internal and external stakeholders
  • Manage the upkeep, review and refresh of existing online courses and related content
  • Perform technical maintenance and troubleshooting of course content and the LMS
  • Support the development and delivery of hybrid in-person and online training programmes
  • Develop and implement innovative ways of evaluating knowledge transfer to learners
  • Implement reporting mechanisms that evaluate the uptake, output, and outcomes of digital learning in Equity
  • Collaborate on surveying the needs from learners and sharing this feedback to be actioned as appropriate
  • Analyse course enrolments and completion rates and implement strategies to increase both and monitor for learners’ progress and utilization including campaigns, tessers, bit sized learning
  • Act as Tier 1 support for learners needing support to access or complete courses
  • Be responsible for the LMS platform and vendor relationship, maintaining awareness of the marketplace and new/emerging platforms.
  • Contribute on emerging design, development and implementation strategies and tactics for digital learning.

Desired attributes, qualifications, skills & experience

  • Bachelor’s degree in Education, communications, instructional design or information and communications technologies
  • 3-5 years’ experience working with Learning Management System platforms as a developer or administrator (and ideally a combination of both), including end-user support
  • Experience with variety of course development software such as HTML, image, audio, and video editing
  • Knowledge of and experience with variety of e-learning content standards (e.g. SCORM)
  • Experience working in the financial industry will be an added advantage


  • Tech-savvy: comfortable diagnosing and solving technical problems (e.g. using Chrome Developer Tools, editing HTML and JavaScript)
  • Excellent interpersonal and communication skills (verbal and written); the ability to interact and collaborate effectively with people of diverse cultural and professional backgrounds.
  • Strong organizational & planning skills with keen attention to detail: ability to handle multiple tasks and details efficiently while meeting deadlines.
  • Ability to work independently, with minimal supervision, and exercise independent judgement regarding operational decisions, processes, or systems.


Closing Date: Feb 12, 2021




Equity Bank Limited

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