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The role holder will be responsible for business growth within Islamic Banking segment through acquisition of new business and portfolio growth. He/she will also be required to implement the Islamic Banking Business Development initiatives within the assigned branch/region, influence business by determining innovative solutions, leverage best practice and assimilate with proven practices to ensure exceptional relationship management and customer experience.
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Implement the Islamic Banking business development initiatives in line with the Islamic Banking strategy and business growth plan.
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Develop, grow and maintain a strong client and transaction pipeline and convert these to businesses that achieve customer satisfaction, the Bank’s objectives and strategic goals.
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Actively market and drive the uptake of the Islamic banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
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Identify opportunities for growth and new business acquisition through market research, analysis and networking.
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Ensure day-to-day client relationship management and engagement with customers to foster good and lasting business partnerships for the customer and the Bank.
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Promote excellent customer experience by driving and advocating customer requirements through the various functions in the Bank to deliver high service standards that delight the customers.
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Ensure compliance with Islamic Banking Shari’ah standards while adhering of the Bank’s policies and other relevant regulations and standards.
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Partner with Regional Management, Branch Management teams and Support Functions to increase the market share of Islamic Banking segment though sustainable business.
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Drive transactional income from Islamic Banking business through effective service and cross selling the Bank’s products and services.
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Establish profitable banking relationships by providing high quality banking and other financial services
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Provide feedback to Management on Islamic Banking market analysis and segmentation with regards to products, credit risk evaluation and customer feedback among others.
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In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and mitigations.
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Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Shariah Compliance guidelines.
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Regularly monitor performing/non performing accounts within the assigned portfolio.
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Any other duty that may be assigned.
Qualifications, Experience, Skills & Personal Attributes:
- A University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Three (3) year’s banking experience in a similar role from a reputable organization.
- Excellent research, analytical, and problem-solving skills.
- Entrepreneurial and Commercial thinking
- Integrity & courage to challenge the status quo.
- Strong persuasion, management, presentation and communication skills
- Excellent stakeholder management and organisational skills
- Creative approach, with the ability to anticipate challenges and develop innovative solutions
- Agility and ability to drive change
- Governance – knowledge and ability to ensure good governance practices
- Credit analysis skills and ability to develop credit reports
- Excellent sales/marketing skills
- Negotiation & Exceptional customer service skills
- Relationship management skills
Closure Date: Feb 23, 2021
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