BOSCH – Service Engineer (Nairobi).

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Service Engineer – TT
Company Description

Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new. Robert Bosch East Africa is a growing business in the Bosch Group located in Nairobi, Kenya. We operate in the business divisions Automotive Aftermarket, Power Tools, Building Technology, Packaging Technology, and Thermotechnology.

Job Description

Your responsibilities:

  • Perform after sales services to Industrial Boiler Business in Eastern African countries
  • Acts as salesperson whilst visiting customers and sell Service products, like Retrofits/Modernization, maintenance contracts and spares
  • Handle existing maintenance contracts
  • Supervision and commissioning of new boilers
  • Elaborate reports from each customer visit, with recommendation for spare parts and retrofits, also Backup boiler if need be.
  • Constant liaising with boiler experts in Germany and other partners
  • Create customer relationships and guarantee customer confidence in our services and Products.

Personal Characteristics:

  • Good communication skills
  • Proactive in maintenance recommendations
  • Good time management
  • Ability to build up customer relationship
  • Leadership skills to coordinate installation teams
  • Language:- Basic French and ability to learn to Fluency.



  • Tertiary qualification: Mechanical/ Electrical or Mechatronic Engineering

Experience and Skills:

  • At least 5 years in boiler maintenance and troubleshooting
  • Boiler installation and maintenance
  • Ability to be a salesman and build customer relationships
  • At least 3 years experience working with boilers
  • English speaking, reading and writing, French is an added advantage.
  • Availability to travel within Kenya and other African countries
  • Knowledge in Software programming or PLC.
  • Excellent understanding of the decision-making mechanism in the (local) project business.
  • High-level sales drive / orientation.
  • Good analytical skills
  • Able to take decisions and create a direction for future development
  • Knowledge of AutoCAD and keen eye on engineering and electrical drawings interpretation.

Method of application

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