Central Depository & Settlement Corporation (CDSC) – ICT Officer.

Get a free C.V. review by sending your C.V. to submitcv@careerassociated.com or click the following link. Submit C.V.! use the subject heading REVIEW.

IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

Click the Links Below to Get Job Updates.

https://www.facebook.com/groups/1126060830815705

https://t.me/joinchat/EBWPu0Cfzh880lRySce_AQ.


PRIMARY FUNCTION OF THE JOB HOLDER

Provide support in the implementation of the department’s policies, goals, objectives, and procedures.

KEY RESPONSIBILITIES:

ICT Support

  • Implement help desk tools /solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages.
  • Maintains incident /problem records, consolidate the same and prepare reports to support CDSC management in the decision making process.
  • Manage desktop and configuration and ensure that employees with necessary authority/requirement are provided access to certain in line with CDSC IT policies, procedures and standards.
  • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
  • Provide training to users for applications.
  • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.
  • Enforce end user security measures such as password policies, provide training,and initiate awareness on the same.

ICT Procurement

  • Monitor and track performance of the services provided by the unit and third party providers and address any under-performance that may result in failure to achieve the SLAs with the delivery teams. This includes the creation and monitoring of resolution action plans.

Library Management

  • Collate and classify records, maintain provisions, process requests for information and archive records in line with CDSC’s policy.
  • Ensure records are destroyed securely in line with CDSC’s policy and procedures.
  • Maintain media and documentation library of software, data files, manuals and hardware inventory

Knowledge, Skills, Qualifications And Experience Required For This Role

  • •At least a bachelor’s degree in Information technology
  • •At least 2 years relevant experience
  • •Excellent knowledge of PC/LAN operating systems, Microsoft Windows,Corporate
  • •ICT security and viral protection systems.
  • •Knowledge of web design and Microsoft windows network administration.

Competencies Required For This Role

  • •Sound knowledge of wide variety of application systems
  • •Ability to work with a diverse group of people
  • •Strong interpersonal and communication skills
  • •Good planning, organizational and analytical skills

If you meet the above requirements, you are invited to send us your covering letter & CV stating your current/last salary and expected salary to recruitment@cdsckenya.com, with the job title on the subject line. Closing date: March 22, 2021 at 5:00pm.

https://www.cdsckenya.com/about-us/careers-2/item/155-vacancy-announcement-systems-administrator

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Central Depository & Settlement Corporation

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