CURE International – Director Of Quality & Patient Safety.

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CURE has an exceptional opportunity for a Director Of Quality & Patient Safety, which could be based almost anywhere on the African continent where a CURE hospital exists. The Director Of Quality & Patient Safety will manage the development, implementation, and evaluation of the hospital system’s overall quality improvement (QI) program that includes ancillary, nursing, and medical staff departments to identify trends, prioritize and recommend improvements, decrease duplication, and ensure appropriate accreditation compliance. The Director Of Quality & Patient Safety will also investigate incident reports, patient complaints, patient care issues, and other issues and will perform necessary compliance audits. 

The goal is to improve quality, operational clinical initiatives, promote innovation to identify/develop best practices for clinical excellence, service excellence, and patient safety. The Director Of Quality & Patient Safety will oversee the hospital’s performance improvement, infection control, risk management, patient care assessment activities, patient safety, regulatory affairs, and service excellence in partnership with the local and Mission Support Center (MSC) leadership teams.

Responsibilities include:

  • Supports the implementation and monitoring of programs and activities designed to ensure that all hospitals incorporate methods to improve the safe administration of care into all clinical processes while developing a culture that perceives safety to be of paramount importance.
  • Supports the clinical leadership in each hospital to operationalize a common outcomes measurement and reporting system related to patient safety and provide leadership in analyzing, prioritizing, implementing, collaborating, and communicating patient safety initiatives consistent with international standards.
  • Facilitate formal mechanisms of communication and networking among clinical leaders at each hospital and across the networking including forums for information sharing, knowledge transfer, best practices, and innovative problem-solving. Chair the nursing directors/managers’ meetings
  • Coordinates the development, implementation, and revision of the medical staff’s Quality Improvement program to meet the needs of patients, staff, and external agencies.
  • Provides QI leadership and consultative services to hospitals and medical staff to achieve regulatory accreditation and organizational compliance for QI activities.
  • Organize, compile, and reports QI data for both the hospital and medical staff departments to identify trends, establish priorities, and recommend improvement activities.
  • Performs comprehensive, concurrent, and retrospective reviews in a timely manner, using criteria developed and approved by the medical staff and the system.
  • Reports findings to other departments such as utilization review, infection control, and risk management.
  • Serves as the chair of all quality improvement meetings, attends the medical director’s meetings and other pertinent meetings to ensure the organization’s overall QI plan implementation and compliance.
  • Provide support and guidance to the hospital’s leadership team in meeting the goals within the patient safety agenda at each hospital. Work closely with the CMO to implement programs designed to eliminate the following preventable mortality, adverse drug events falls, surgical complications, hospital-acquired infections, and Safe care/Joint Commission recommendations.
  • Coordinate the regulatory compliance program to meet identified international standards. Support project structure to ensure all staff is involved in the regulatory readiness on a daily basis. Works with the administrative and clinical leadership to ensure they recognize their role in preparation for regulatory readiness.
  • Assist in developing, writing, and establishing network-wide nursing and quality standards, practices, and policies.
  • Provide leadership, mentoring, and oversight of nurse Managers/Directors and quality heads at each hospital.
  • Lead regular meetings with the nursing and quality leadership throughout the CURE network
  • Works with the hospital leadership to ensure quality and safety processes are coordinated in a multidisciplinary fashion

Qualified candidates for this position will possess the following:

  • Bachelor’s or Master’s degree in Nursing
  • 5-7 years experience in a senior clinical leadership position with a strong foundation in quality and patient safety.
  • Minimum 3 years of clinical nursing experience
  • Certified professional in healthcare quality management preferred
  • Current knowledge of accreditation standards.
  • Previous experience with nursing policy and procedure development.  
  • Previous experience working in a cross-cultural/international setting preferred, but not required.
  • Strong ability to teach, train, and develop a group of nursing professionals from a wide variety of originating countries and nursing specialties.
  • Strong leadership and communication skills.
  • Computer proficiency in the applications/software used by the organization.

In addition, all candidates should be familiar with the Statement of Faith, and will be required to agree with the declarations of the Statement of Faith in order to be considered for this position. 

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