Safaricom – Engineer Core Network Support.

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Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA.

We are pleased to announce the following vacancy in the Converged Service Operations Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Manager – Core Network Support, the position holder will ensure high availability in the core network elements.

Job Responsibilities

  • Schedule and document preventive maintenance.
  • Schedule and document BCP/DR plans/
  • KPI monitoring of system and service availability to ensure adherence to agreed and standard KPI thresholds.
  • Integration of new equipment, solutions and implementation of new technologies.
  • Configuration changes on existing Network elements, detail analysis and troubleshooting of incidents/faults within SLA.


  • University degree in Electrical & Electronics engineering or related technology.
  • 5 years working experience in IT/telecommunications with at least 2years’ experience in operations and support of data networks.
  • Hands-on experience with Cisco/Huawei IP switching, routing and in-depth knowledge of routing protocols BGP, IGRP, EIGRP and OSPF.
  • Knowledge of bash shell, python or perl scripting and Linux server administration.
  • System and application monitoring tools like SNMP, NAGIOS,etc
  • Basic knowledge of GSM data communication technologies and call-flows e.g GPRS,UMTS and LTE/EPC.
  • Experience in operation of a virtualized environment is an added advantage.



Click here to apply

Deadline is 26th March,2021




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