Equity Bank Limited – Innovation Officer.

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Job Purpose (Job Summary)

The role holder will also interact with cross functional teams and stakeholders for the pursuit and implementation of new initiatives.

  • Use research and analysis to find changes or opportunities in the market.   




  • Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy;
  • Review trends and market disruptions; and search for emerging market opportunities.
  • Manage the idea management process by reviewing idea, liaising with idea generators and progressing ideas through the idea management process.
  • Organize and participate in internal and external innovation events.
  • Proactively seek out new opportunities for The Group to offer new products / services.
  • Watch the activity of our competition in Kenya as well as trends in the global financial industry then make recommendations on how The Group can improve customers’ experience.
  • Use data about our customers to determine trends and gaps in our offering and make recommendations on improvements.
  • Prepare and present proposals and business cases for new idea implementation to senior management/ Committee for feedback and recommendation Monitor progress of Idea Implementation, stakeholder management; prepare reports and communication for the same to ensure a successful roll out.
  • Play a key role in building and managing strategic alliances and business partners.
  • Stakeholder management to ensure the Bank’s strategic objectives relate to the digital agenda are met.
  • Move each new approved idea through the project phase in conjunction with all stakeholders in the innovation process to logical conclusion.
  • Ensure compliance with both internal and external regulatory requirements in the normal course of duty
  • Maintain confidentiality of the Innovation Ideas in line with the Bank’s Non-disclosure agreements and best practices as required


  • To safeguard and promote the bank’s image with the general public within the scope of duty.

Any other duty that may be assigned by the Supervisor

Academic and Professional Qualifications

  • A Bachelor’s Degree in an accredited University
  • Product development experience
  • Masters in a Business related degree is an added advantage.
  •  At least 3 years’ experience in Banking

   Work Experience and Skills

  • Moderate to advanced skills in general computing
  • Intellectual curiosity
  • Adaptability and teamwork
  • Customer centricity
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong relationships.
  • Good communication skills
  • Excellent analytical, writing and presentation skills
  • Advanced Excel, PowerPoint and Word Skills
  • Innovative, Proactive and Creative competencies
  • Operational Excellence
  • Proven excellent planning, organization and execution skills.
  • Commercial and business skills
  • Knowledge of the Group’s products, services and policies required to undertake the role


Closing Date: Apr 14, 2021




Equity Bank Limited

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