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Description
Job Purpose (Job Summary)
The role holder will also interact with cross functional teams and stakeholders for the pursuit and implementation of new initiatives.
- Use research and analysis to find changes or opportunities in the market.
Qualifications
MAIN RESPONSIBILITIES
- Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy;
- Review trends and market disruptions; and search for emerging market opportunities.
- Manage the idea management process by reviewing idea, liaising with idea generators and progressing ideas through the idea management process.
- Organize and participate in internal and external innovation events.
- Proactively seek out new opportunities for The Group to offer new products / services.
- Watch the activity of our competition in Kenya as well as trends in the global financial industry then make recommendations on how The Group can improve customers’ experience.
- Use data about our customers to determine trends and gaps in our offering and make recommendations on improvements.
- Prepare and present proposals and business cases for new idea implementation to senior management/ Committee for feedback and recommendation Monitor progress of Idea Implementation, stakeholder management; prepare reports and communication for the same to ensure a successful roll out.
- Play a key role in building and managing strategic alliances and business partners.
- Stakeholder management to ensure the Bank’s strategic objectives relate to the digital agenda are met.
- Move each new approved idea through the project phase in conjunction with all stakeholders in the innovation process to logical conclusion.
COMPLIANCE
- Ensure compliance with both internal and external regulatory requirements in the normal course of duty
- Maintain confidentiality of the Innovation Ideas in line with the Bank’s Non-disclosure agreements and best practices as required
OTHER
- To safeguard and promote the bank’s image with the general public within the scope of duty.
Any other duty that may be assigned by the Supervisor
Academic and Professional Qualifications
- A Bachelor’s Degree in an accredited University
- Product development experience
- Masters in a Business related degree is an added advantage.
- At least 3 years’ experience in Banking
Work Experience and Skills
- Moderate to advanced skills in general computing
- Intellectual curiosity
- Adaptability and teamwork
- Customer centricity
- Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong relationships.
- Good communication skills
- Excellent analytical, writing and presentation skills
- Advanced Excel, PowerPoint and Word Skills
- Innovative, Proactive and Creative competencies
- Operational Excellence
- Proven excellent planning, organization and execution skills.
- Commercial and business skills
- Knowledge of the Group’s products, services and policies required to undertake the role
Closing Date: Apr 14, 2021
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