Safaricom – Senior Officer; Monitoring and Evaluation.

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Senior Officer; Monitoring and Evaluation  (21000155)

We are pleased to announce the following vacancy in the Sustainable Business & Social Impact Department within the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager, Foundations Programmes, the successful candidate will be working across both the Safaricom and M-PESA Foundations. He/She will be responsible for the development and management of a robust monitoring and evaluation system, monitoring implementation of the Foundations’ strategy and investment frameworks, monitoring and evaluation of the Foundations’ projects/programmes. The candidate will lead in the Foundations’ data management, reporting and learning; and technical assistance to partners and employees in M&E. He/She will manage the M&E firms, support project/programme identification, lead in research and dissemination of results to stakeholders and represent the Foundations in different forums. The candidate will ensure continuous improvement of the Foundations’ M&E systems and adhere to ISO 26000 guidelines.

Key Responsibilities:

Monitoring the Foundations Strategy/Investment Framework:

  • Develop and manage the Monitoring and Evaluation framework for the Foundations’ strategies/Framework.
  • Analyze and report on the progress of the Foundations’ strategies/frameworks through the relevant dashboards on as per SLAs.

Project Monitoring and Evaluation

  • Monitor, evaluate and report on the Foundations’ projects/ programmes’ performance on monthly/quarterly basis; and make   recommendations for improvement where applicable.
  • Coordinate M and E activities for partners and committees
  • Monitor the sustainability of the programmes/project’s results
  • Coordinate Foundations’ brand research together with the research team
  • Lead quarterly projects/programme performance reviews based on pre-agreed targets/milestones 
  • Track and report on the Foundations’ annual workplan
  • Manage and monitor the external contracted M&E firms to ensure adherence to agreed upon monitoring and evaluation plans, Service Level Agreements and reporting systems
  • Ensure the Foundations’ M&E systems and practices are informed by global and local best practices.  

Data Management

  • Develop and maintain the Foundations’ data management system 
  • Collect all relevant programme/project data as per the SLAs
  • Conduct data analytics based on strategy/programme needs to inform reporting at different levels
  • Conduct data quality assessments and audits for the Foundations’ programmes/projects.
  • Maintain a robust Foundations’ M&E database

Technical Support

  • Conduct periodic update trainings on M&E for the Foundations team, partners, subcommittees, project champions as may be required

Reporting and Learning

  • Compile reports for the Foundations and other key stakeholders as required
  • Deliver the Foundations partners’ quarterly learning forums
  • Conduct contextual analysis/research to inform implementation of the Foundations’ strategy/investment framework.

Programme/Projects Management

  • Manage the assigned strategy pillar and region through programme development, partnerships management, implementation and reporting.

Representation and Partnerships

  • Represent the Foundations in the different committees, technical working groups and forums as necessary
  • Manage partnerships (including the community) to ensure engagement and delivery of impactful projects/programmes.


  •  Bachelor’s degree from a recognized university preferably in Monitoring and Evaluation, Social Sciences, Sociology or Statistics
  • At least 5 years of experience in the design and implementation of M&E frameworks in development programmes/projects 
  • Proven experience in the development and delivery of programme evaluation designs 
  • Experience in designing tools, templates and strategies for data collection, analysis and reporting
  • Proven experience in design, development and management of M&E databases
  • Expertise in analyzing data and development of dashboards
  • Five years of project/programme management experience and working experience in a busy environment
  • Certification/post graduate qualification in project management, philanthropy project management by a recognized professional body will be an added advantage
  • Good communicator with attention to details
  • Proven analytical and report writing skills
  • Ability and willingness to travel to project/programme sites

Note to Applicants

As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

  1. a)    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
  2. b)    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
  3. c)     Clearance certificate from a reputable Credit Reference Bureau (CRB).
  4. d)    University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
  5. e)     National ID/Passport.



Click here to apply

Deadline is 14th April,2021




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