Kuscco Limited – Debt Recovery Officer.

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Job Reference Number: PF-DR-21/4/21

Employment terms: One year renewable contract based on performance

Reports To: Credit Manager

Job Purpose

  • To ensure that all approved and disbursed loans are fully repaid as per the agreed terms and conditions to prevent loss to the society due to non-repayment.
  • To manage non-performing loans to preserve capital.


Duties and Responsibilities

  • Monitoring society’s portfolio at risk and ensuring a performing loan book
  • Ensuring timely preparation and release of demand notices to members whose loans are overdue.
  • Aggressively follow up on non-performing loans
  • Preparation of monthly and quarterly reports on debt recovery
  • Managing all the securities registers and monitor the status of available securities.
  • Discharging securities where respective members have cleared their loans as per laid down procedures.
  • Extracting, confirming and transmitting CRB information to licensed Credit Reference


  • Manage storage and sale of repossessed collaterals
  • Assigning members’ loan accounts in default to debt collectors.
  • Liaise and monitor the execution of the recovery exercise by the third parties involved including auctioneers, lawyers and debt collectors
  • Responding to members’ queries and complaints.
  • Undertaking field visits for recovery activities
  • Champion credit information sharing as may be required
  • Follow up legal cases where recovery action is challenged in court
  • Monitor and regulate the debt collection costs within the approved limits
  • Ensure the recovery exercise fully complies with the statutory regulations and guidelines;
  • Perform any other duties as may be assigned from time to time


Minimum Academic and Professional Qualifications

  • Minimum of Bachelor’s degree in Finance or Accounting or any business-related field.
  • Qualifications in Credit Management/Debt Collection will be a definite advantage
  • A member in good standing of a relevant professional body.
  • Minimum of 3 years’ experience in debt collection within the financial service industry


Knowledge and Attributes

  • 28 Years of age and above.
  •   Fully conversant with lending in the Kenyan business environment
  • Excellent negotiation and communication skill
  • Experience in working with targets and strict deadlines.
  • Good planning, analytical and monitoring skills.
  • Proficiency in computer applications


Only online applications are being accepted and can be submitted by following a two step process as follows:

  1. Fill in the form on the link https://forms.gle/wNdaSmUE8DRTN9pR7
  2. Send your CV to our email recruitment@kuscco.com

Applications should be received on or before 5th May 2021 and MUST clearly state the job reference number as the subject and addressed to:


The Manager

Research & Consultancy Department

KUSCCO Limited, P.O. BOX 28403-00200,


Only shortlisted candidates will be contacted.





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