Safaricom Kenya – Analyst; Cyber Security Operations.

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Analyst; Cyber Security Operations  (21000182)

Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA.

We are pleased to announce the following vacancy in the Cyber Security Department within the Corporate Security division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Managed Security Services, the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service for Managed Security Services, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.

Key Responsibilities:

  • Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
  • Serves as a primary point of contact for reporting potential security incidents
  • Validate, classify and open tickets for security incidents
  • Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
  • Document security incidents as identified by the case management process
  • Provide feedback on enhancing the operations of the cyber security operations Centre
  • Respond to generated security alerts within the time window as defined in procedural SLAs
  • Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
  • Triage (primary investigation) of detected security alerts and make necessary escalation decisions
  • Escalation to appropriate teams, follow ups and provide assistance during remediation


  • Bachelor’s degree in Electrical Engineering/Computer Science/IT Security/Information Technology
  • Minimum of 1 year System Security experience – in Penetration Testing and Vulnerability Assessments, IDS/Firewalls/VPN administration, Content Filters, Security Scanning tools, Network and Systems Administration.
  • Minimum of 1 year focused Security experience in Incident Management/Intrusion Analysis/Reverse Engineering. Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
  • Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
  • Experience with Microsoft Windows and *NIX operating systems is required.
  • Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
  • Working knowledge of these technologies or domains will be an added advantage: Cloud Technologies (Cisco UCS, EMC and VMware), CMS (Joomla, WordPress and PHPBB), Apache, PHP, cPanel and ModSecurity.
  • Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
  • Good communication and presentations skills are required
  • Enthusiasm, curiosity, thirst for knowledge and passion for the job is required



Click here to apply





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