KRA – Officer – Network Management.

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IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

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Department:    Corporate Support Services

Division:           Information and Communication Technology

Work Station:  Nairobi

Job Summary:

The jobholder is responsible for deployment and day-to-day support of corporate Wide Area Networks, to ensure 24/7 availability of all network services.


Key Responsibilities: 


  • Deploy, support and maintain corporate Wide Area Networks, VPNs and LANs in the Regions.
  • Performs the Bi-annual preventive maintenance services for WAN and its associated hardware in support to users.
  • Works closely with vendors and other network analysts, technicians and system engineers to identify performance issues and schedule updates and patches.
  • Participates in root cause analysis of problem management with other ICT sections.
  • Reviews request to implement new or modify existing network systems and determines whether the request warrants a full assessment.
  • Maintain a detailed and up to date inventory of IT Infrastructure equipment.
  • Assists Design and planning team in the development of functional specification documents as necessary.
  • Secure the network system by enforcing policies defined by ISS.
  • Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements

Academic Qualifications       

  • Degree in Computer Engineering/Electrical & electronics Engineering/Telecommunications Engineering/Computer Science

Professional Qualifications    

Required Certifications

  • At least one of the following Certifications: Cisco Certified Network Associate (CCNA), Network + (CompTIA)

Technical Skills Required      

  • Proper understanding of networking hardware e.g. Routers, Switches and Firewalls.
  • Demonstrated understanding of network implementation concepts including switching VLANs to segmentations, routing, IP sub-netting, unicast, multicast, broadcast, DHCP, Access control lists, routing protocols, encryption, authentication, and/or IP packet forwarding.
  • Detailed knowledge and experience in Open Short Path First (SSPF), Enhanced Interior Gateway Routing Protocol (EIGRP, Boarder Gateway Protocol (BGP), MPLS and VPNs.
  • Design and Implementation of 802.11 wireless networks
  • Strong grasp of technology impact of business awareness

Relevant Work Experience

  • Proven experience in networking technology especially routing and switching technology facets of design, build, configuration and troubleshooting for at least one (1) year.

Key Competencies     

  • Effective problem-solving skills
  • Interpersonal skills
  • Communication skills
  • Team player
  • Work well under pressure


  1. All applications from interested and qualified candidates must be submitted online via the process below.
  2. ONLY shortlisted candidates will be contacted.
  3. All applications should be submitted online by 7th May  2021.
  4. KRA is an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.
  5. KRA does not charge for application, processing, interviewing or any other fee in connection with our recruitment process.

Job Application Guidelines


  • Go to and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to


If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)




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