Get a free C.V. review by sending your C.V. to email@example.com or click the following link. Submit C.V.! use the subject heading REVIEW.
IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.
Click the Links Below to Get Job Updates.
Customer Experience Coordinator
- Analysis of end to end experience of customers and map their existing journeys by gaining an understanding of their concerns
- Analysing marketing and communications journeys across events and digital and traditional campaigns which may include direct mail, edms, sms, phone calls
- Working with the team of copywriters, you will design and deliver engaging customer journeys by developing effective multi-channel journeys
- Research and test to optimise solutions through Lean testing
- Collaborate internally as well as externally with third party agencies
- Build automated supporter journeys on marketing automation platform
- Develop reporting templates and evaluate campaigns and programs to provide coordinators and manager with supporter insights
Minimum Qualification Requirements
- The candidate should have at least a diploma in a hospitality related course.
- Candidate should possess a strong passion for excellence in customer experience.
- Minimum of three years’ experience in a similar role.
- Experience in hotel or health care industry is an added advantage.
Qualified and interested candidates should send their cover letter and curriculum vitae to firstname.lastname@example.org clearly indicating on the email subject the position being applied for. The application should be received not later than 5:00pm on Friday 4th June 2021. Only short-listed candidates will be contacted.