Danish Refugee Council – Protection Assistant-Pediatric Counselor.

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About DRC
DRC began operating in Kenya in 2005 with assistance to refugees and displacement-affected communities via implementation of protection and livelihoods activities. DRC works in Dadaab and Kakuma refugee camps, as well as in Nairobi and Mombasa to assist urban-based refugees, and in Mandera County implementing a 3-year cross-border resilience programme. In Kakuma, DRC’s programme supports refugee youth and adolescents with life skills, resilience, training and scholarships alongside livelihood and vocational skills development.  DRC has recently acquired implementing partner status of UNHCR and will be implementing protection related activities in Kalobeyei camp – which is a new camp opened near the Kakuma refugee camp.

Overall purpose of the role:
The purpose of this post is to provide day to day psychosocial support effectively to children at risk with psychological concern in Kalobeyei Settlement. In particular, the person is responsible for addressing psychosocial needs of children. In collaboration with the Pediatric Officer. He will be in charge of the provision of training and supervision of the Child Protection Para-Counselors/CFS facilitators, to respond to cases of children with psychological issues in the camp and ensure effective case management. He will work and liaise closely with the Pediatric Officer, Child Protection Assistant on documentation of program activities as per the donor requirements.

Case management

  • Facilitate and conduct provision of professional counselling services for children with protection concerns by conducting play and art therapy, individual and group sessions, psycho-education session and work with caregivers to address children concerns.
  • Conduct/ensure regular follow-up visits to monitor the rehabilitation and reintegration of clients, and document changes identified.
  • Participate in the interpretation of the analyzed data on trends and work with team to disseminate information to all relevant stakeholders.
  • Support in the preparation of accurate reports for all Psycho-social related activities.
  • Ensure that child survivors of sexual gender base violent (SGBV) and exploitation receive appropriate care and follow-up.
  • Undertake documentation of counselling services in accordance with DRC broader Case Management and CPIMS protocols and systems.
  • Facilitate direct professional counselling services for UAMs, separated children and other vulnerable children identified and/or referred by child protection social workers and partners
  • Participate in monthly CFS coordination meetings and work with all key stakeholders to advocate for improvements in systems that affect child safety and well-being in the camp and settlement. 
  • Conduct counseling follows up to children referred for BID process and update their information to be presented in BID panel meetings review for decisions. 
  • Facilitate play and art therapy, psychoeducation session at the CFS and community level.
  • Ensure proper management of the child friendly spaces (CFS) and smooth running of psychosocial activities within the settlement/camp are functional.
  • Participate in crisis response, provide crisis counselling to individuals and/or groups during emergencies and after critical incidents, and ensure follow up support.
  • Empower and support structures that enable children and their caregivers to participate in decision-making and understand their rights through dissemination of relevant, child friendly information at the community level.
  • Submit timely weekly, monthly, quarterly & annual reports to the Protection Team Leader

Coordination and Networking:

  • Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support both at the agency levels.
  • Actively participate in scheduled meetings such as the Case Conferences, safe haven inter-agency meetings and as assigned.
  • Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
  • Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, children are being met in the prevention related activities.
  • In collaboration with other partners, improve psychosocial interventions within the refugee community focusing on the psychosocial needs of adolescent youth and children.
  • Facilitate training for key stakeholders on child protection standards, children rights, case management and psychosocial support.

Community Engagement and Outreach

  • Facilitate formation of support groups for teenage mothers and other vulnerable children.
  • Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
  • Support the Pediatric Officer and PC Assistants, in dissemination of relevant information during the feedback meetings and forums with children.

Monitoring and Evaluation

  • Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time 
  • Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner    
  • Work closely with the refugee staff to ensure quality reporting   
  • Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
  • Attend relevant training forums relevant to the job 
  • Assist with any other related activities as deemed necessary by the supervisor

Staff supervision and Development

  • Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
  • Conduct continuous performance/evaluation for the Para counsellors working under her/him.
  • Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
  • Participate in regular supervision session for counselors and case workers.

Experience and technical competencies: 

  • At least 2 years’ hands on experience in providing psychosocial support and counseling to children survivors of trauma, SGBV and other children at risk.
  • Must be a Licensed Counsellor. (Registered with relevant counselling body e.g. Kenya Counsellors and Psychologist Association)
  • Must have in depth technical expertise in case management and psychosocial support -pediatric counseling to children at risk including Unaccompanied children and separated children (UASCs)
  • Experience in providing trauma counseling 
  • Experience and technical knowledge in establishing community-based child protection networks including foster careers, committees etc.
  • Knowledge of international and national child protection standards and instruments 
  • Experience and proven ability to work as part of a team and lead teams to strive for result
  • Excellent analytical and writing skills; cultural sensitivity and respect for diversity
  • Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local partners and other stakeholders
  • Experience and willingness to work in the field and proficient in the use of computer/email/internet 


  • Bachelor’s Degree in (Psychology, Clinical Psychology, Counselling Psychology)
  • Fluent in written and spoken English and Swahili.

DRC Core Competencies:
In this position, you are expected to demonstrate DRC’ five core competencies:  

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating: You involve relevant parties and encourage feedback.  
  • Taking the lead: You take ownership and initiative while aiming for innovation.  
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.  

Key stakeholders: 
Internal: Kakuma GBV, Livelihoods implementation teams, Support Services team,
External: Refugee and Host Community, Local government authorities, Implementing Partners, Donors and Other humanitarian agencies

Contract: 7 months contract with possibility of extension, subject to funding and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Availability: 1st June 2021
Duty station: Kakuma (Local contract – does not qualify for RnR and accommodation).

DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)

Application Process 
Qualified candidates are invited to submit their applications, which should include a 1-page cover letter clearly stating their motivation, and qualifications and a CV. Applications should include contact details of three professional referees who have supervised the candidate in the last five years. One referee must be the applicant’s most recent manager. Only applications that address the stipulated duties and meet the required qualifications will be considered.  
We only accept applications sent via our online-application form on http://www.drc.ngo under Vacancies.


Applications should be sent no later than: 31st May 2021.

Gender Equality: 
DRC is committed to achieving gender parity in staffing at all levels.  In light of this, Male candidates and those from minority groups are strongly encouraged to apply.

Equal Opportunities: 
DRC is an equal opportunity employer.  We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees.  We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics.  
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms. 
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport 
Danish Refugee Council does not charge any kind of fee at any stage of the recruitment process nor does it use recruitment agents. 




Danish Refugee Council

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