Scania East Africa – Parts Manager (Nairobi).

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Job Description

Role: Parts Manager

Reports To: Services Manager

Organization Structure: After-Sales Department

Employment Type: Full-Time

Job Summary:

The main responsibility of the Parts Manager is to manage and develop the parts business in a cost efficient and profitable way for the company. The Parts Manager is responsible for coordinating a healthy stock level that meets the needs of customers and the workshops, and contributes to a profitable business with well-defined targets.

Essential Duties and Job Responsibilities:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:

  • Developing and implementing the parts strategy to maximize on profitability within the parts business.
  • Managing and running the parts operations of the company in a commercial way. 
  • Fulfilling both internal and external customer needs and expectations, with the right parts delivered at the right time, maximizing uptime for the customers and profitability for the company.
  • Leading, motivating and managing the parts team in delivering high-quality results and timely service to the company.
  • Setting the agenda for standardized work methods and improvement activities and managing resources within the department.
  • Ensuring the transfer of best practices within the department.

Core Values:

Scania’s six Core Values apply to all positions:

Customer first              Respect for the individual         Elimination of waste

Determination              Team spirit                                     Integrity

Leadership Principles:

Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

  • Co-ordinate but work independently – take responsibility
  • Work with details and understand the context
  • Act now – think long term
  • Build know-how through continuous learning
  • Stimulate commitment through involvement
  • Use deviations as a basis for improvements
  • Dare to try – manage the risks


To perform the job successfully, an individual should also demonstrate the following competencies:

  • Leadership skills
  • Team management
  • Product and service knowledge
  • Communication
  • Customer service
  • Time management
  • Team collaboration
  • Results oriented

Desirable Education and Experience Requirements:

  • Bachelor’s degree or equivalent
  • Prior experience in a similar role in the automotive industry is preferred
  • Superior product and service knowledge
  • Managerial and leadership experience


Interested applicants should apply by COB 17th June 2021.




Scania East Africa

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