Co-op Consultancy – Loans /Debt Collection Officer.

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Loans /Debt Collection Officer (REF: LD/07/21)

Our client, a leading urban Sacco based in Nairobi is seeking for qualified, experienced and highly motivated individuals to fill this position.

Core Responsibilities

  • Prepare reports and make recommendations on outstanding loans for further decision making.

  • Maintain an updated register on loan related insurance claims and ensure prompt reimbursement.

  • Monitor debt collection response cycles and contacts as well as credit control performance.

  • Report and monitor all risks associated with loan recovery.

  • Ensure collection portfolio remains within accepted limits by monitoring accounts on daily basis and appropriate actions taken.

  • Investigate and resolve any customer cases queries and complaints. 

  • Regularly review non-performing loans and initiates recovery plans.

  • Ensure loan repayments and submit reports about the same.

  • Review cases already handed over to Credit Board for review.

  • Compile all required periodic loan recovery reports.

  • Compile and submit CRB Reports.

Skills 

  • Good analytical, communication and interpersonal skills.

  • High degree of integrity.

  • Outstanding organizational and time-management abilities

  • Problem-solving and decision-making aptitude

Qualifications

  • Diploma in Cooperative Management or a related field, 

  • Bachelor’s degree or professional qualifications in a related field will be an added advantage.

  • Minimum holder of grade C+ in KCSE.

  • Ability to use the computer efficiently.

  • Valid Certificate of good conduct.

How to Apply

Interested and qualified applicants are requested to download and fill out the online application form below and submit to co-opconsultancy@co-opbank.co.ke by 21st July 2021.

Download Application Form

Any applications received after the closing date shall not be accepted.

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Co-operative Bank of Kenya

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