DIB Bank Kenya Limited – Teller (Mombasa).

Get a free C.V. review by sending your C.V. to submitcv@careerassociated.com or click the following link. Submit C.V.! use the subject heading REVIEW.

IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

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Teller (Mombasa)

Application deadline (July 20, 2021)

Key Responsibilities

Customer service

  • Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time.

Service Quality & Business Operations Control

  • Adherence to all established Banks’ Policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk.
  • To eliminate the risk of cash difference by ensuring compliance to the Bank’s cash control procedures as well as the Central Bank requirements.

Internal Process

  • Checking notes & denominations to ensure accurate delivery of cash to customers.
  • To perform the financial transactions (Cash Management, Security items, Cheques) timely & accurately.
  • To facilitate and participate in any branch projects (Service Quality Programs, Process changes, Sales).
  • Responsible of custodianship of securities as assigned by the Branch Manger.
  • To facilitate and participate in the achievement of branch sales target.

Training & Development

  • Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
  • Maintain effective relationship with supervisors and peers to ensure teamwork.

All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the supervisor.


  • Minimum Bachelor’s Degree.

  • Certification or Degree or Diploma in the relevant area.


  • Ability to apply Sharia principles on Bank’s transactions
  • Ability to deal with numbers.
  • Ability to distinguish fake notes & security items and suspicious cases.
  • Banking knowledge
  • Computer Skills.

Work Experience :

  • Minimum 3 years Experience.


  • Communication skills.
  • Assertiveness.
  • Customer focus.
  • Team orientation.
  • Shariah. Banking services (types and Sharia provisions).
  • Shariah. Foundations & principles of Islamic finance.

To apply, send your CV and cover letter to careers@dibkenya.co.ke quoting Ref. No. COP/TEL/013/21 as the Subject of the email application. Deadline is 20th July 2021




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