Médecins Sans Frontières (MSF) – Manager Learning & Development Field.

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MSF is an international, independent medical humanitarian organisation. We provide medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. We are a non-profit, self-governed, member-based organisation. MSF was founded in 1971 in Paris by a group of journalists and doctors. Today, we are a worldwide movement of more than 67,000 people.

MSF coordinates operations through collaborations between global offices. The ‘MSF Operational Centre Amsterdam’ (OCA) is a partnership that is composed of the partners MSF-Canada, MSF-Germany, MSF-SARA, MSF-Sweden, MSF-Holland and MSF-United Kingdom. MSF-OCA operates medical humanitarian interventions in about 25 countries with more than 11,000 staff.

The office of MSF-Holland located in Amsterdam hosts more than 400 employees, offering direct support to MSF-OCA operations. Around 50 staff focus on recruitment, communication and fundraising in The Netherlands (MSF-Holland) and 350 staff are focused on supporting MSF-OCA operations.

At Médecins Sans Frontières (MSF) / Artsen zonder Grenzen , we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.  

We are looking for the right candidate to join our team as soon as possible as a: 

Manager Learning & Development Field (100%)

Based in Amsterdam

Open to flexible location and remote working possible (in countries with MSF presence)

The OCA Learning and Development Department

We are currently spearheading a series of Change Management activities, which will reform the L&D landscape of our organization. We are moving from former modalities of learning deliveries to a new era of products, solutions, and services.

We are aiming high, towards the creation of a Learning and Development ecosystem to address our key priorities as documented in our Staff Vision and Strategic Plan.

In order to accommodate these changes the MSF-OCA Learning and Development Department itself is currently undergoing a transformational process to build an effective, efficient and sustainable model on how to support our organization’s needs but most importantly our Social Mission through the actions of our Staff members.

We are building an agile operational model integrating design thinking in a focused “customer-centric” approach that will lead us to the future.

Last but not least we are in the process of re-structuring our team to support our new operating model.

Place in the organisation

This is a headquarters managerial role within our department with increased responsibilities and the opportunity to contribute and own the activities agenda. You will be leading the L&D Field team, with operations and projects revolving the implementation of the L&D Strategy, supporting the identification of learning needs, and evaluating our L&D portfolio in the Field.

The Manager Learning & Development Field (internally called Coordinator L&D Field) will report directly to the Head of Learning & Development.

Objectives of the position

As the manager of the L&D Field department, you will develop and deliver the Field Learning strategy, ensure a high level of integration between Field Learning and the other areas of expertise within the L&D team, e.g. L&D Solutions and Employee Development.

You will lead, manage and develop the L&D Field Learning team while managing and implementing our new Stakeholder-focused Operating Model in the Field. You will be responsible for designing, developing and managing the L&D Delivery Flex-pool (Field trainers, facilitators).

In addition, you will be an actor, enabler and ambassador of our departmental transformation, a key contributor to our broader strategic vision and activities and a competent communicator.

Does your heart beat going faster from continuously learning? Are you a person who is eager to build your team and led them grow on developing and implementing our Learning Solutions strategy? Do you see yourself in the job description below? Then we would like to see your CV and cover letter!

Main responsibilities:

Stakeholders Management and General Responsibilities

  • You will support our Head of L&D in Strategic Projects, assists in development and implementation of the L&D Strategy linked to Field Learning
  • You will collaborate closely with the Manager Learning Solutions and other L&D colleagues to ensure coherence and integration of any new developments;
  • You will cover for the Head of L&D in the event of absence in the area of expertise (Learning & Development Field)
  • You will establish, maintain and promote  a community of L&D practise for designing and developing Field Learning \ and maintain an extended network with  peers/colleagues of other NGOs/Organizations/Companies
  • You are the expert of Field Learning and budget owner
  • Plans for the implementation (roll-out) of performance management in the field in close collaboration with the HRAs and mission CMT’s

Team Management

  • You will lead, manage and develop the L&D Field team and set up development plans, responsible for coaching and training of your team
  • You will focus on the performance management tasks of your team by defining KPI’s and following up on a regular basis
  • You are leading workforce planning, workload management, leave/sick days and conflict resolutions
  • You are responsible for the oversight and full management of the flex-pool (planning, evaluations, etc.)

Main characteristics and requirements:

You have experience with process optimization to improve, simplify and accelerate work both within the team and in cooperation with departments/stakeholders. You have a proven track record of learning strategic achievements (blended education, learning experience, learning analytics). You build successful relationships with stakeholders. You are familiar with working with remote teams, and are culturally competent in working with different nationalities and cultures. You have extended experience with project management in supporting L&D advisors and overseeing all projects of your team members

In addition:

  • At least 8 years’ experience within L&D as a senior professional
  • At least 4 years of Team Management responsibilities
  • Excellent communication skills, oral as well as written in English
  • Experience with coaching, mentoring a team is a plus
  • Experience with change management is a plus

We offer 

A challenging position within a stimulating, professional working environment in a major international organisation. A challenging experience within a NGO.

Members of the Learning & Development department are based in several geographical locations, such as Canada, Germany, Kenya, Netherlands, Spain, and UK. This position requires a location having an overlap with European timezone (CET). Periodic presence in Amsterdam office is desirable.

In case your location is Amsterdam we offer you a Dutch employment contract, based on 40 hours per week. A gross monthly salary in scale 7 between € 3.397,- and € 4.851,- depending on professional experience, based on a 40-hour working week. 

The contract is for one year (subject to satisfactory performance) based on a fulltime appointment.

Attractive secondary benefits (e.g. premium free pension, 30 holidays). 

In case your location is other than Amsterdam, but based in a country with OCA or MSF office presence we offer you a local employment contract, based on 40 hours per week.

Information and Application  


MSF-Holland is an organisation committed to promoting inclusion and diversity. We strongly encourage Black, Indigenous, People of Colour, LGBTQIA2S+ people, and individuals living with disabilities to apply. 

If you recognize yourself in this profile and meet the requirements, we welcome you to apply directly via the Apply button on his page and upload a letter of motivation + Curriculum Vitae (in English) as one combined document (only applications with motivation will be included in the process). 

CLICK HERE TO APPLY

The closing date for applications is 28 July 2021. The first round of interviews will take place in week of 16 August and the second round of interviews will take place in week of 22 August.

If you are interested in this post and would like additional information about the recruitment procedure, please contact: Daphne Gorgels (Recruitment Consultant).

An assessment can be a part of our recruitment process. Please upload a letter of motivation and Curriculum Vitae in English as one combined document.

 

 

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Médecins Sans Frontières (MSF)

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