United States International University – Africa – IT Support Specialist.

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IT Support Specialist

Reporting to the Director, USIU Online. The holder of this position will be provide technical support for day-to-day operations of the Learning Management System, and support training sessions on the use of various digital assets in the eLearning program.
Key Responsibilities:

  • Trouble-shoot software and technical areas of concern
  • Provide round-the-clock technical assistance
  • Assist in designing workflow and user-services

Qualifications:

  • Bachelor’s degree
  • 3-5 years professional experience, preferably in higher education.

Personal Attributes & Competencies:

  • Instructional proficiency in content development
  • Highly proficient in multiple Learning Management Systems
  • Strong practical technical skills in a wide variety of online technologies including but not limited to Mac, Windows, and mobile device operating systems; various academic software; various media development software,
  • Willingness to troubleshoot problems and discover solutions to solving those problems.
  • A skillful team player
  • Demonstrated fluency in written and spoken English to effectively communicate technical details to both technical and non-technical individuals.
  • Confidentiality and integrity;
  • Good Communication skills;
  • Self motivated;
  • Attention to detail;
  • Adaptability and reliability

If you have the requisite qualifications and experience and want to work as a team member in a modern and progressive institution where you can make a difference, please apply.

Interested applicants must provide a cover letter and a current CV, certified copies of educational certificates and transcripts, names and addresses of three referees, current salary and benefits, telephone and e-mail contacts to the address below by Friday, July 23, 2021.

Director of Human Resources,
United States International University – Africa,
P. O. Box 14634 – 00800, Nairobi, Kenya
Email: jobs@usiu.ac.ke

USIU-Africa is an equal opportunity employer.

https://www.usiu.ac.ke/2192/vacancies-announcement

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United States International University - Africa

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