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Senior ICT Officer: 1 Position
Job Title: Senior ICT Officer
Grade: COB 6
Terms of Service: Permanent and Pensionable
Corporation/Organization: Office of the Controller of Budget
Directorate: Corporate Services
Department: Information and Communication Technology (ICT)
Section / Unit: Infrastructure
Location / Work Station: Headquarters
Reports to: Manager, ICT-Infrastructure
Direct Reports: ICT Officer
Indirect Reports: N/A
This position is responsible for installing, configuring, and supporting complex operating and server-based systems, tracking and maintaining technology systems ensuring that IT systems and services are available and delivered consistently, reliably, and effectively.
Key Responsibilities/ Duties / Tasks
I. Managerial / Supervisory Responsibilities
a) Develops Service Management and IT Security policies standards and ensures compliance as appropriate.
b) Advices on the design of OCOBs infrastructure components based on information regarding the business context and standards.
c) Ensures documentation of systems configuration and procedures to enhance knowledge-sharing and transfer.
d) Drafts service level agreements and operational guidelines for internal and external service providers.
e) Produces guidelines for county offices based on OCOB standards and industry best practices.
f) Designs ICT activities and workflow tools required for IT services management, maintenance, monitoring and performance measurement.
g) Evaluates business processes and provides advice on applicable solutions.
h) Develops functional specifications, standards, and requirements for hardware and software purchase.
i) Designs the system architecture for optimum performance.
j) Develops an electronic data capture system and technical support at OCOB.
k) Identifies and reports emerging issues on ICT which affect budget implementation
l) Implements policies, procedures, standards and associated with network resource administration and appropriate use.
m) Coordinates the planning, designing and deployment of IT infrastructure and
networks with support from vendors.
n) Manages the Corporate Data Centre including recovery sites and data security
o) Assists in development of strategies for maintaining network infrastructure
II. Operational Responsibilities / Tasks
a) Works with technical units across OCOB to support the integration of key datasets with the data repository and content management systems.
b) Prepares monthly ICT systems management report and quarterly hardware and software reports for monitoring ICT security incidents, systems utilization and hardware and software usage in all offices (HQ and County)
c) Maps out conceptual designs for planned databases and system architectures
d) Configures Routers and Switches and performs diagnostics on existing equipment
e) Configures test environments for ICT systems
f) Provides support for development of ICT programs
g) Implements network monitoring & alerting tools, cloud hosting services and project monitoring and control.
h) Ensures optimal operation of network, hardware and other equipment, including routers, switches, UPSs, load balancers, security installations, VOIP, IP telephony
i) Implements security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
j) Tests networks & servers performance and provides network performance statistics and reports
k) Undertakes testing and support of the enterprise risk management program for business continuity and disaster recovery
l) Documents and maintains IT infrastructure, hardware and software assets inventory
m) Maintains an up-to-date inventory of infrastructure equipment
n) Supports, troubleshoots, repairs and maintains servers for enterprise and large-scale applications.
o) Supports the service infrastructure, including hardware configuration and upgrades, group architecture, account maintenance, and authentication for network access.
p) Installs server hardware and components and tests changes to production systems
I. Financial Responsibility
II. Responsibility for Physical Assets
a) Responsible for the assets assigned by the office of the Controller of Budget as per office’s asset register
b) Computer hardware, network printers, copiers and software OCOB Data center infrastructure including Servers and LAN/WAN equipment –
III. Decision Making / Job Influence
IV. Working Conditions
Usually works regular business hours, but may have to work irregular or long hours, and be on technical IT call. Works in the office and in the computer rooms and may be exposed to cold conditions in the server room.
The role is predisposed to risk of prosecution arising from incomplete/inaccurate information received from public entities which may result in false or misleading reports and wrong decision being made.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Bachelors degree in Computer Science, Business Information Technology (BBIT), Information Technology or equivalent degree from a recognized university
Professional Qualifications / Membership to professional bodies
Microsoft Certified Solutions Expert (MCSE) or possess any of the following Certifications; Cisco Certified Network Professional; Certified Data Centre Professional; Red Hat/Unix/Linux Certified Systems Administrator, Database Administrator certifications.
Previous relevant work experience required.
5 years of service or similar experience in a comparable position in a reputable organization
Functional Skills, Behavioural Competencies/Attributes:
a) Understanding of best practices, technologies and current trends in the design, implementation and management of ICT LAN and WAN infrastructure
b) Understanding of national development policies, goals and objectives
c) Knowledge and experience of the Country’s Public Sector Financial Management framework
d) Leadership skills
e) Organizational skills
f) Resource management skills
g) Risk management skills
h) Ability to work under pressure
i) Team building skills
j) Problem solving skills/techniques
k) Report writing and presentation skills
l) Meet the requirements of Chapter Six of the Constitution of Kenya 2010
Qualified interested candidates should submit their applications quoting the job title on both the envelope and the cover letter.
Enclose a detailed and up-to-date curriculum vitae, indicating your current remuneration, home county, e-mail address and reliable daytime telephone contacts, together with copies of your certificates, testimonials and national identity card. You should also provide the names of two referees who must be familiar with your previous work/academic experience indicating their telephone, postal and email addresses. Please note that it is a criminal offence to provide false information and documents in the job application.
Candidates shortlisted for interviews for the above positions will be required to submit the following;
1. Tax Compliance Certificate from Kenya Revenue Authority (KRA)
2. Clearance Certificate from Higher Education Loans Board (HELB)
3. Certificate of Good Conduct from the Directorate of Criminal Investigation (DCI)
4. Clearance from the Ethics and Anti-Corruption Commission (EACC)
Applications should be sent by post or hand delivered to our office addressed to:
The Controller of Budget
Bima House 12th Floor, Harambee Avenue.
P.O Box 35616-00100 Nairobi
so as to reach the Office of the Controller of Budget not later than 31st August, 2021 at 5.00pm.
Only shortlisted candidates will be contacted.
The Office of the Controller of Budget is an equal opportunity employer.